Amy Wong
5
Today Faizal Make My day by provided an extraordinary level of customer service🥰 , keep it up 👍🏻👍🏻👍🏻 …
Rating Summary
4.1
14 Google reviews
5 79%
4 0%
3 0%
2 0%
1 21%
Reviews for RIMOWA
Showing 14 review samples from Google Maps.
Mimi Saikun
1
Just sharing - if you can afford to buy Rimowa go for the hard case, not the hybrid poly because it would damaged easily! And Rimowa cannot do anything and it cost USD1000
su fen
5
RIMOWA Malaysia Sdn. Bhd No G.07.0, RIMOWA TRX Plaza The Exchange TRX Tun Razak Exchange 55188 Kuala Lumpur Malaysia Dear Mr Khafidz, Appreciation for Outstanding Customer Service I am writing to extend my heartfelt thanks for the excellent assistance you provided during my today visit to the RIMOWA store at The Exchange TRX. I came in regarding a warranty issue with my RIMOWA travel luggage, and I was genuinely impressed by the speed and professionalism with which you handled the entire process. Within just one hour, everything was resolved — a testament to your efficiency, responsibility, and deep knowledge of the brand’s service standards. Your warm, friendly approach and attention to detail turned what could have been a stressful experience into a pleasant and seamless one. It is rare to come across someone with such a strong commitment to customer satisfaction. Your outstanding service truly made my day, and I believe anyone visiting RIMOWA would be fortunate to have your support. You not only get the job done, but you do so with a level of care and enthusiasm that reflects positively on the brand. Thank you once again for your excellent service. It was a pleasure being assisted by you, and I wish you continued success in your role. Yours sincerely, Miss Lee