14 Google reviews
Showing 14 review samples from Google Maps.
Mei Mei
I bought a Rimowa suitcase with global warranty, and after the airline damaged it, I brought it to the Rimowa store here at TRX. They repaired it completely free of charge and even replaced it one-to-one with a new one. Absolutely five-star service — the staff were incredibly helpful and friendly.👍👍 …
Neesha
The staff served me well, kudos to the team. But except for the store manager, he got a poor leadership. Even tho the staff got a big smile, i can sense the bad "energy" there
Nike Cheah
5 May 2024 around 1pm, i went to this store. I was wondering to get myself a luggage, but since I step in their Store,there are around 3 staff is stand there and didn’t come to engage with me. Even though there is just me and another …
Siyun Yu
Amazing after-sales service by Adam. He went the extra mile to help unlock my suitcase and even arranged a replacement for the lock. 10/10 service!!
jofry syahputra
Amazing shopping with lovely staff Thank you Elyes aisya, thank you all staff,,Rimowa TRX Professional Staff,,,soon for next shopping 🥰 …
Kadek Rama Maheswara Putra
I have no plan to purchase any luggage. When I step in the store, I only know the brand and have no idea what is inside the luggage. Ms. Ariel, with her friendly attitude, approach me and explain every thing about the brand. She showed all …
Izwani roslan
Thank you to Ridz, the Rimowa staff, for the excellent service and valuable knowledge about the Rimowa brand. He made the process of fixing my Rimowa bag smooth and hassle-free. Highly recommended.
Olle Dickson
It's the second time I'm in contact with Sam regarding my Rimowa suitcase. The damages to my Rimowa was either inflicted by the airline I used or by me for being as clumsy as a bull in a porcelain factory. …
E “Ben-Ari” Ariesandy
Good experience.. The shop girl was great. …
Hakimi Sakri
Never planned on getting a luggage today, but the whole experience with the salesman (totally forgot his name) completely changed my mind. Super attentive, patient, and really helped me pick the right color that fits me. Appreciate the …