Just wanted to give a shoutout to Peter and Melody at Tom Ford, Gurney Plaza. Their service was honestly top-notch. Super friendly, helpful, and really knew their stuff! They made me feel comfortable the whole time and didn’t pressure me at all—just good vibes and solid recommendations. Both of them were so easy to talk to and really went the extra mile to make sure I found exactly what I was looking for. It’s not every day you get that kind of genuine and professional service. Big thanks to Peter and Melody—y’all made my shopping experience a great one. Will definitely be coming back!
Sabariah Alias
5
Just went to TF Gurney Plaza Last night. The retail manager, Stefan Yeow is really help me alot! I'm searching for the suitable fragrance that's can mix with my Bitter Peach. He help me to mix & match alot of scents. Finally I go for TF Neroli Portofino! Got 3 tester units too❤️ THANK YOU, STEFAN!
梅梅MayMay
1
Very rude sales person. Just come and ask me what color do you want.
Samuel Lim
5
Stefan consistently provides high-quality service, demonstrating patience and a willingness to share his knowledge. What impresses me most is his approach of giving customers the freedom to explore, along with the time and space they need
Derek Tan The Psychic
5
Stefan are excellent in shade matching and face demo, I am.a happy returning client, keep up the good work.
Soo Mei Tan
1
Had a terrible weekend shopping experience! The girl sales assistant with short hair had a terrible attitude and didn't smile at all. I asked her about the product, but she was perfunctory. I was thinking of repurchasing, but I didn't buy it because of her service attitude.
Khoo Jiayi
1
Sales assistant cheated on customer’s free items as well! It shows on the receipt but there’s nothing they give me. So means that the sales person take my free items and sell it online or just use by herself? Horrible! Customer pay as well, pls don’t cheat on customer!
Cynical Wiggle
5
The staff are very helpful and patient. They helped me to try a lot of perfume because I had no idea what scent I liked. Ended up getting a bottle of perfume and eyeshadow palette that I really love! Would definitely go there again.
Glenn Harden
5
This review is long overdue. My wife and I spent a couple of days deciding which fragrances we were going to buy and Stefan gave us the best customer service we could ask for. He was so patient and …
Jasmine Ooi Hooi Koon
5
Tom Ford Fragrance is on my list for now, thank you so much for the Specialist sharing the fragrance layering knowledge with me. Honestly this is how I feel so luxurious and unique on every individual... Kudos to the Penang Team, they are so friendly.... My last experience with the short lady was bad, thank God she left!!!!