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Rating Summary

2.4

49 Google reviews

5
33%
4
2%
3
2%
2
0%
1
63%

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Reviews for The Money Exchange Point (SMZ)

Showing 49 review samples from Google Maps.

Alvin Toh

Alvin Toh

5

After comparing a few shops and banks in KL, this shop definitely give one of the best rates in town! Do be prepared for the long queue and waiting time!

Yl123

Yl123

1

The management is super bad. Super slow service. And the most unreasonable thing is that a malay "almost-bald" guy, so called the manager the way he assigned the queue just makes people super blood boiling. Suddenly open 2 counters and let …

Mr Ian

Mr Ian

5

Friendly and efficient service, with several counters are open which helps to minimise waiting time during busy periods. Conveniently located along the lower ground link between Gardens and Megamall.

kk soon wong

kk soon wong

1

The service was slow, and the staff were unfriendly. They refused one of my USD notes, claiming it had a yellowish stain. If that's the standard, why not check some of the RM50 notes you give out? Many are in far worse condition.

shuvynn wong sok hwan

shuvynn wong sok hwan

1

Worst service ever from the Indian aunty! Why queue long? Just because the aunty’s speed of counting notes and staring on the notes (like her eyes is the money scanner). Ask her be faster , she still shout to you. You can try if your time is unworthy.

Hari Anggono

Hari Anggono

5

Most negative comments are because of the crowd and the auntie experiences. However, the exchange rate is always the best. …

Cai Ni Gan

Cai Ni Gan

1

Even the best rate is accompanied by the worst money changing service! I've been waiting in queue for more than thirty minutes, and the only reason the queue isn't moving is because one couple keeps changing money, and the business hasn't …

Filzah Latiff

Filzah Latiff

1

you get the best rate, but the worst possible service mankind ever seen. win-win i guess. or might i say you pay the difference with your soul. prepare your mental, physical, and of course notes for google review if you are visiting. your …

Kwong Kah Wah

Kwong Kah Wah

1

It may have a best rate but they have a superb bad service employee. I was served by a slim Indian girl who attitude is extremely poor. We are giving business to the company but she treat the customer like a criminal. Please don't go to this money changer.

Pacman Goh

Pacman Goh

1

Very terrible service by one of the ladies. Her lane was super slow due to her ego and act like a Boss keep giving us trouble. The guy next lane aline with me already gone 20 minutes ago and it explains why her lane was so slow. She just …