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Rating Summary

1.5

1190 Google reviews

5
8%
4
3%
3
2%
2
3%
1
84%

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Reviews for StarMart Express

Showing 1190 review samples from Google Maps.

João Guerreiro

João Guerreiro

5

After buying the ticket, I saw the reviews and I admit I was a bit scared. However experience overall positive and needs to be shared since my experience was much different of other people according to the reviews: bus departed on time / …

Chinmay Umesh

Chinmay Umesh

5

Really surprised with all the negative reviews of Starmart express because my experience was the total opposite. The bus departure was delayed by half an hour and the driver was curt but other than that it was a great experience. The seats …

Sugi

Sugi

1

If there's option for zero I would give zero. Bus supposed to arrive at 6pm arrived at 9pm and left kl after picking passengers at duta almost 10pm. Apparently, bus was having issues. Aren't suppose need to send one more bus as a backup. …

Raphaël QUETELART

Raphaël QUETELART

1

Cannot recommend this. The 15th of August, we took this bus to join Singapore, and to then take our …

JJ

JJ

1

Neither the ticket seller nor the bus driver informed passengers that there would be a bus change at customs. The driver also did not clearly or loudly tell us to take all our belongings off the bus. Our luggage was left by the roadside …

Mike Day

Mike Day

5

So many bad reviews seem really harsh based on the experience I had. The bus was modern and comfortable, the whole process and journey was painless. The staff are blunt and not too friendly but I'd be the same if I had to deal with herding …

Faiz Ayub

Faiz Ayub

1

I would like to express my disappointment with the poor ticket handling and customer service provided by Starmart. …

Chooi Yan Mok

Chooi Yan Mok

1

Bad experience as a passenger. Worse experience driving on the same highway alongside their coach. Dangerous driving, have to be extra vigilant.

Yeoh Shuxian

Yeoh Shuxian

1

1. Bus no aircond, aircond is not functioning, very warm, very stuffy. Driver said this is backup bus because Aircond spoiled 2. Water leaking, row 4 & 5 …

Allif Abdul Muiz

Allif Abdul Muiz

1

Worst express bus ever. Took the bus from Parit Buntar to Kuantan with only 6 passengers. Multiple stops at Kamunting, Taiping, and Simpang. Stayed and parked at Simpang Station, which I believed was their main office for 1 hour. Suddenly, …