Winter Ng
4
Enjoy the coffee moment and me time in this outlet. Friendly coffee master intro the coffee bean and explain the process. He also brews their own unique menu for me to taste it.
Rating Summary
4.1
427 Google reviews
5 50%
4 27%
3 11%
2 3%
1 9%
Reviews for Starbucks Reserve
Showing 427 review samples from Google Maps.
Lucky Jeffrey Brown
4
Drinks quality standardized everywhere. No issues with their products. Good as usual. Environment is clean. There is more bar stool seating here then couches, staff …
T K Khoo
3
We were introduced to this place by our cousin and were oblivious to the Starbucks Reserve brand. Being coffee fans, my partner and I were very pleased with the speciality coffee and wide range of brewing methods. We tried out the Tanzania beans and were pleasantly surprised given we were not expecting very much from Starbucks. Downside - service! Thus, I am deducting 1* due to this point. Interesting, our poor experience was with staff Go*** who seemed thoroughly disinterested in serving us (which can equate to being passively rude to clients) or answering our enquiries on the products on offer (sale). To little surprise, I had read similar reviews on this matter from a few months ago. This probably reflects poorly on staff training and management! The front of house is essentially the 'face of the brand'. I almost felt like wiping the floor with this guys attitude towards my partner and cousin. Will we return to the establishment? It will be a 'maybe' given the range of coffee here in the Reserve branch, however the price point only emphasises the need that clients expect a much better service as we can patronise better boutique coffee outlets given the increasingly high standards in KL.
Khausalya Lovelicious
1
Starbucks reserve but the whole section behind don’t have air conditioner. We complained two times apparently the staff also don’t know and telling us it’s might be due the mall air conditioning. The environment also doesn’t look like it’s …
MD Sheikh
3
Usual coffee, baristas are friendly. Ni settings of tables, spacious place to have your coffee and chat with your friends.
Aries Liew
4
I didn't know it is a Starbucks Reserve until I see the logo. It is quite different from the "Reserve" I have been. Nevertheless, it is still a cozy place to hangout with friend and family for it's nice handcrafted coffee.
Chanuka Gunasekara
4
Publika is a lovely place to enjoy food shopping and groceries. visited Starbucks Reserve there. They serve fancy coffee and special editions of coffee. Had the opportunity to participate in a coffee tasting session held there which was …
FAIS HASHIM
3
Publika is a lovely place to enjoy food shopping and groceries. visited Starbucks Reserve there. They serve fancy coffee and special editions of coffee.However, staff was really friendly and nice.
Jan Yuen
3
I was surprised to learn this was a Starbucks Reserve outlet, nothing looks Reserve at all, looks like a normal Starbucks, and all the drinks come in the usual Starbucks disposable cups. The bad: music playlist is strange (club techno …
Samantha See
3
Nice, comfy and cosy. Just average service. No clean table after customer left. Maybe due to covid, man power reduce. Overall OK.