213 Google reviews
Showing 213 review samples from Google Maps.
M K
I selected the click and collect option, which promoted that the collection could be done in two hours, expecting a quick and convenient pickup. Unfortunately, after waiting more than three hours, my order was still marked as “processing”. …
Siti Adina
No one staff at counter for collect items need to call. When call nicely, the staff displayed unprofessional facial expressions toward me during the interaction, which made me feel uncomfortable as a customer. She asked my name but did not checked properly my order. luckily i’m checked and guess what need to call her again.
Nilasni Sivakumar
Very very bad customer service , the staffs are pilih org serve them ... even we ask them to help a staff with brown short hair told me that to do it myself ... then what is staff for ? there is a guy too who following us behind but doesnt …
mirae shi
most of the staff here not friendly at all, layan pun nak taknak senyum pun nak taknak. but theres's this one girl yang baik ( i forgot her name ) but she assists me and my friend when we bought ysl perfume 🫶🏻 …
reverse magic
One time i was looking around the perfume section on september and this one indian guy or girl staff (idk i think he's trans) come to me and ask me am i looking for anything and then i just said "im just looking around" and then this dude …
sandraa devii
Staff more busy chit chat with each other rather than helping us.. I had to keep asking them for help.. n even tat wasn't done properly.. I ask for a liner n it was there staff simply checked n said no .after I said I saw 1 she take n give .I duno wats the purpose of business if they Wana say everything no stock..lousy
Marie Tess
God forbid a girl wants to find a good shade of makeup. The security there was behind me and looking at me the whole time I was trying out some eyeliners which made me very uncomfortable. I've been in a lot of Sephoras in different …
MonkeyD Luffy
going to sephora today and had great experience at this store,the BA firah i think she was so kind to me and really made me feel cared for.to make it even better there was sale too!thank u firah you’re the best staff ever and pls keep her …
shuhadah zakaria
As a first-time Sephora customer, I didn't understand how the membership tiers work. While I understand that the staff were busy, the experience at the payment …
Ell
I had an amazing experience with the Sephora NU Sentral night shift team on March 27th. I arrived at 9:40 PM, just before closing time, and despite it being late, the staff assisted me with so much passion and care. Even though the product …