75 Google reviews
Showing 75 review samples from Google Maps.
Angelina Mary Anthony
Visited the shop after reading the comments — and honestly, I think most of them were wrong! The staff were super helpful and offered great service while I was choosing a perfume. They even suggested a different brand that was on sale. …
Hannah Paterson
Some reviews have said staff are rude, I wish I had the lady’s name who helped me, because she was amazing. Great place to get Korean skincare!
Nava Krishnan
One of my beauty stores, beauty schools. This Sasa store is pretty much , like the rest in other shopping malls, offering beauty products. The known and unknown brands. Korean products are quite a thing as well. Customer service in this …
Queenie Kuan
Some of the staff are free and having they conversation at the corner but no one come to serve, i was looking for someone to help actually but they look at me then continue their conversation. After that there was a group of girls came in …
이유진 (Eugene Rhee)
WORST CUSTOMER SERVICE The cashier's attitude was really bad and racist to people who are not Chinese. Although I'm not Chinese, the cashier kept speaking Chinese to me and when I …
Valerie Ooi
Unprofessional salesperson named Fish. Offered no useful insights about products. She was just reading straight from packaging, do I look so stupid that I can't read English? …
qistina zulkarnain
PLEASE IMPROVE UR CASHIER SERVICE!! it was only me in the queue and the person infront of me, the female cashier was taking time for so long only to entertain one customer, even left the cashier empty to demonstrate the customer how to wear …
Haruna
The staff Aireen is very friendly and helpful. She is able to provide professional suggestion on skincare product that suit my mother and my skin concern .Thank you so much!
StarMochi
Unbelievable. For context, I'm ethically Chinese but was raised in the UK, so don't speak Mandarin (though I can understand it just fine if spoken to me). When I walked in, a staff member came up to me and asked me what I was looking for in Mandarin. I replied in English that I was just taking a look around. After that, she followed me EVERYWHERE! I would be on one side of the shop, she would be there practically breathing down my neck. I'd get uncomfortable and go to the other side of the shop, and not a few seconds later, she would follow me all the way there and then tell me about any tester I tried as if I wasn't capable of reading the packaging. MA'AM, I'M NOT A THIEF NOR AM I ILLITERATE. Telling consumers about products they seem interested, in itself, is forgivable; after all, staff are probably pushed by their boss to sell products. But also when they're tailing you as if you walked in wearing a black domino mask, striped shirt, flat cap, and holding a sack of purloined goods from other shops. I just got so uncomfortable that I left and went to the Japanese skincare shop next door where the staff didn't bother me and let me peacefully browse around. I feel kind of bad for leaving a bad review, because none of the other Sasa employees stalked me, they seemed mildly polite, and the actions of one of their colleagues isn't their fault. But management, if you're reading this, please tell them not to stalk customers. I'm never going back.
Yusra Abdulla
Staff here seem to exist only to chase customers away. Rude, dismissive, and completely unprofessional. After reading so many similar reviews, it’s clear management is fine with this behaviour. No respect for customers at all