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Rating Summary

3.5

26 Google reviews

5
58%
4
4%
3
0%
2
4%
1
35%

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Reviews for Samsonite

Showing 26 review samples from Google Maps.

Amirah Ghazalli

Amirah Ghazalli

1

I came here yesterday to get a big luggage but staff the guy right there was talking to me like im his friend so harsh and not soft spoken like im a customer not your friend so need to talk to me with ethics. Even i go to the girl but she …

Ashiek Rizwan

Ashiek Rizwan

2

I wonder why nowdays people asking for google review like literally miss angelya ask for a google review people shouldn't ask for it we customer have to do it by our choice. I feel like all google review in samsonite is fake now

Noitanmad Srekcuf

Noitanmad Srekcuf

1

Poor customer service. Devan act like his mother own the store. I ended up buying from isetan instead customer service is better there.

Fadhlur Rosli

Fadhlur Rosli

1

like to share my experience during my visit to Samsonite KLCC on 6 May 2025 at 1:00 PM. I was attended by a staff member named Devan. …

Zainal

Zainal

4

I stopped by the Samsonite store at Suria KLCC for a quick browse and was genuinely impressed by the clean, modern setup. Everything looked sleek and well-organized. The bags are definitely pricey, but you can tell the quality is …

Nashriq Asri

Nashriq Asri

1

Not a great store to go, HANAFI was being too rude after i said im just looking and when i ask him questions he don't listen and not able to accept my rejection towards the bag i used previously from samsonite and not ready to listen what i …

Cristian Brates

Cristian Brates

1

We wanted to buy a small Samsonite bag for my wife. The seller said a price and a discount. When to pay, the cashier lady said a different price, higher, and no discount. I asked what about the discount we were talked about, displayed near the small bags. She said that is the discount for luggages and, by mistake, is near bags.😂 In the end we bought the bag because we wanted it so much. Please take care in Suria KLCC Samsonite shop and ask three times for the price and three times for discount. This we call a sting.

Ivan Kwan Choong Lim

Ivan Kwan Choong Lim

5

A shoutout to the friendly sales assistant who followed up on my query via a phone call a day later. Her name is Ping. Keep up the good work!

martin bartlam

martin bartlam

5

Great store. Very helpful..

Wai Nathon

Wai Nathon

5

I had a great experience at the Samsonite store in Petronas Twin Towers. The staff were professional, knowledgeable, and took the time to explain the products clearly. Their service made the purchase very easy and pleasant.Outstanding …