I would like to sincerely thank Mr. Shahir from Rolex Pavilion for his excellent service during my recent Rolex purchase. He took the time to patiently explain the details of each model, showed me several watches that matched my interests, …
Nur Nabiha
5
Had a very good experience at the Rolex boutique. Shahir was friendly, helpful and really knew his stuff. He explained everything clearly and made the whole process easy. Thanks to him, I found the right watch with confidence. Excellent service!
Firdaus Nordin
5
I visited the Rolex Pavilion as a walk-in customer and was fortunate to be assisted by Mr. Adrian. He was incredibly kind, respectful, and attentive—especially when I mentioned that I cannot wear gold material due to my beliefs. His …
Vincent Eng
5
Connie provided an excellent and professional service. She was very patient and thorough in explaining every detail of my Rolex Datejust 41mm, making the entire purchasing experience smooth and enjoyable. …
eziatty mohd yaacob
5
I had a wonderful experience at Rolex Pavillion. SA Zamri attended to us and provided very informative and attentive service throughout our few rounds visit. He was bery well-briefed on every type of watch we asked about and patiently …
P Yang
5
Adrian Tong has all the qualities of an amazing, excellent SA, friendly and genuine while staying professional. If we could give 10 stars we would. From the moment we walked in, he made us feel welcome. Nothing was too much trouble, he …
Pak Din Nasty
5
Excellent experience from start to finish. The staff were professional, friendly, and very knowledgeable about watches. Special thanks to Shahir for the outstanding service and warm guidance. Great location, smooth process, and truly a 5-star visit. Highly recommended!
Joe
5
I recently made a purchase of the Rolex Datejust 41, Reference 126331 in Oystersteel and Everose Gold, and I couldn’t be happier with the experience. Shakir was extremely professional, knowledgeable, and patient throughout the entire …
david chan
5
I had an exceptional experience with the Mr. Adrian Tong, who introduced the Rolex watch to me. From the very beginning, they demonstrated deep knowledge and genuine passion for the brand. They didn’t just present the watch — they told the …
Jeff Ker
5
Had an amazing experience at the Rolex Boutique @ Pavilion Bukit Bintang! Ms. Connie was super friendly and made me and my wife feel really welcome from the start. She was patient, knowledgeable, and took the time to explain everything …