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Rating Summary

3.8

52 Google reviews

5
65%
4
4%
3
0%
2
4%
1
27%

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Reviews for New Balance

Showing 52 review samples from Google Maps.

Fatin

Fatin

1

Visited the store on 19th Oct with my husband, who tried on a pair of shoes but decided they weren’t suitable. He handed them back to one of the sales assistants, only for us to witness the staff member wiping his hands immediately after …

NUR JAZILAH

NUR JAZILAH

5

The sales assistant named Raja or Fazley was very good at helping me. Initially, I just wanted to browse, but I ended up buying the shoes because he was very skilled at providing information about the product and what suited my preferences. Thank you, and I wish you continued success.

Cindy kong

Cindy kong

5

The staff is very nice and patient especially the one that I show in the picture. I like the new balance shop at trx.

Nor Azlan Mohd Rosli

Nor Azlan Mohd Rosli

5

I called this outlet few weeks back to ask for 1080 unlaced if its in stock but the staff said the model been discontinue and only sell online. I've talked to HAFIZ and he's the one who suggested and advised how to choose the right size for …

zulhusmi hazizan

zulhusmi hazizan

1

I come to this store 2nd Nov 25 around 4pm, ask to try rebel V5 in lime colour, malay women staff give 1 side only with other colour and said “nak try je kan? Ambik yang ni je” then i ask for a pair for me to try and feel the shoes. With …

J K

J K

5

Great selection of shoes, especially new releases. Staff was very helpful as well when I could not find my size in store. Was very gracious even though I tried a few pairs and did not end up making a purchase. Genuine service!

Samantha Wong

Samantha Wong

1

To express my disappointment with the service I received at your TRX outlet during my visit today. I visited the store with the intention of trying the Rebel V5, but the salesperson simply pointed at the shoe without offering any …

Puteri Arfah

Puteri Arfah

5

I would like to compliment New Balance and staff member Raja for the excellent service provided. He was professional, attentive, and very knowledgeable. Truly a pleasant shopping experience. Thank you so much Raja!🥰 …

Natasha Heikal

Natasha Heikal

5

I had an excellent shopping experience at New Balance, thanks to Hilmi! He was incredibly attentive and patient, answering all my questions and making sure I found exactly what I needed. His professionalism and customer service were …

Sarah Morelli

Sarah Morelli

5

Really nice experience. I am from Italy quality is good, official and legit shop. Really good style. Hilmi the shop assistent ( i don’t know if it’s properly written) helped me so much.