246 Google reviews
Showing 246 review samples from Google Maps.
Grace
Very rude staff in KLCC Malaysia branch, it’s unbecoming of a beloved brand. Perfect reflection of employees that don’t share the vision of the founder. If the management ignores this for long, you’ll run out of customers and business …
Katrishaa Khylasanathan
My favourite M&S outlet , from security up to staff everyone is friendly . ☺️ Place well maintained and organised . They have everything from clothes , cakes , biscuits , drinks and many more in this outlet . 😍 Their latest offer section is right infrount , once you enter you’ll be able to see it on your left . The prices are unbelievable - some even below RM10 💰They have tea bags , coffee , biscuits , snacks and many more in the offer section and it’s really worth every penny 💯 The staff informed that the promo is only until stocks last so it’s better to get good quality food at such a affordable price while it’s still there ✅ I got myself Ceylon tea bags and nice biscuits , both at only RM8 ! Yes you heard it right , RM8 only !! Couldn’t believe it myself and the quality of products top notch , so head to your nearest M&S .
Ashiqin Mustapha
Had the best customer service with Balqis. She was so helpful and kind. Really appreciate the experience as I am a frequent customer at M&S but rarely had exceptional service like this had to give her a shoutout!
Arfah Ismail
I am writing to escalate a complaint regarding an incident at your Kuala Lumpur store on 17th DEC 2025 involving the loss of my son’s wallet and the inadequate assistance provided by your staff. …
Beatrice Eng
Definitely a pleasant shopping experience here. The apparel section has great discounts and saving from time to time. Food section is decent in size. Can't wait for them to serve fresh foods.
Swee Yeo
Good bakery. My favourite Apple turnover is buy one get one free. Shame about too many shoppers monopolise the seats without drinks. Some of them even bring outside drinks and food too.
Gary Jelks
A little place of England in the middle of KL. A great place to visit if you are feeling homesick. Once inside you can feel like you are back in the UK. …
Zara Azam
Came over for a coffee at 9:15pm on a saturday night and was told that the cafe was closed. I enquired to Azwani as to why and what time it closes as i’ve been here multiple times before closing around 930pm/945pm and it was still open. She …
Alex L
No need to put a pair suite on the statue if cant try like that. Funny fashion store, need to negotiate for try a pair suite. Need to try 1 by 1, how come? They only nice with melayu malaysian people.
Andrea Tan
Mr Gajendra provided excellent customer service. 👍🏻 Friday afternoon. …