Reviews for Machines Sunway Pyramid Apple Premium Partner Store

Jet Lin

May 25, 2026

5

The staff were very kind and helpful. Utar lent me an adapter and cable to charge my phone when my battery was running out. Really appreciate his kindness!

Aw Eric

May 25, 2026

1

Very bad service experience I have come in 2 days, not everybody serve me until I raise my hand, second when staff coming also not professionals to ask customers requirements and then leave out go back to cashier counter, I hope that is this very serious of bad service level have a look the staff on behalf of Apple store.

eugene jr

May 25, 2026

5

Visited the newly opened Machines store at Sunway Pyramid yesterday, and I had a great experience! A big shoutout to Miss Wani (I hope I got the name right Wani or Weni), who was super helpful and friendly. She really took the time to guide …

Gin

May 25, 2026

1

Sales talk + payment at the same counter. Visited around 1.40pm on a friday to buy a charging cable and was directed to …

Nurul Akmal

May 25, 2026

5

We were being unlucky for buying a brand new iphone somewhere else and suddenly being stuck with some software updates issues. Walked in to the store to troubleshoot and was nicely entertained by a staff named Andrea. He really gave his …

sitiintanmazilan

May 25, 2026

5

I recently purchased the iPhone 16 Plus from Machines, and I had such a wonderful experience! I was feeling quite anxious and unsure about which model to choose, but one of the staff members, Andrea Syah, went above and beyond to assist me. …

evonne teoh

May 25, 2026

5

Rafi and Shuhada both attended to my queries during my visit. Both are polite and manage to provide their feedback based on my questions. Overall, am appreciate the service provided by them.

Vinsern Liew

May 25, 2026

1

Very poor service when I came here to purchase my iphone 17 pro max today. No one serve me. I need to look for promoter myself for enquiry. …

Kalpana Elamkovan

May 25, 2026

5

I had a great experience at the machine store thanks to Abang Wan. He was extremely friendly, patient, and very good with customers. Wan made us feel comfortable throughout the whole process and explained everything clearly, which made …

Muhammad Hamidullah Musa

May 25, 2026

1

I had a really disappointing experience at Machines in Sunway Pyramid today. From the moment I walked in, I felt ignored until I had to ask for help. I was looking to buy two MacBook Airs using my SME voucher, but the salesperson didn’t …