I had a great experience here. The staff was very friendly and helpful. The interior design was really neat and beautiful to me. It was also very crowded. I came here with my family and ended up not buying anything, which I know is bad, but …
B KK
1
Had a stressful experience exchanging an LV bag at this store. The issue was only resolved after I contacted the LV client service line. Appreciate the professionalism of SA Janice, who remained calm and courteous throughout. Unfortunately, …
Ruien Khor
5
Had a super great experience here at the Garden’s LV Boutique! Mr Umiray was super welcoming the moment I stepped in and helped me with all my questions and enquiries! He was super patient and has a superb attitude too! I was initially …
Weng Choong Chan
5
Fantastic service, well decorated but long lines during weekends. Had problems with my mum's bag with peeling skin. Had it replaced easily as they had our records from Italy. The fact that they could search records internationally really impressed me. 5 stars, amazing service. Highly recommend. You get more that what you pay for.
Kathy Foo
1
The female assistant is not friendly and only willing to recommend bag that is beyond 15k😏. Once you ask for lower end bag, she don’t bother to take and only ask me check from the website catalog. I am looking for a working and casual bag …
Gan Peng Peng
5
I brought a christmas gift at The Gardens Mall Louis Vuitton, Mr Danial are very friendly, nice person to serve me, good service for customer and is a handsome guy also😍,I will find him again😊. 👍👍👍👍👍 I am very grateful for Danial .Thanks 👏 …
Xin Yun
1
I had a disappointing experience at the LV store. When I arrived, there was no one available to assist me, and despite being told that assigned staff would help, I waited for a long time without any service. It felt like a waste of time to come here. I hope they can improve their customer service in the future.
coral chong
1
We purchased two ‘On The Go’ bags from Mid Valley Mega mall, spending a total of RM31k. Unfortunately, both bags developed defects and showed signs of poor quality after just a month of use. The outer and inner layers have completely …
Sheda Razali
5
With so many bad reviews, i thought i will get the same treatment here..But to my surprise, I was attended by 2 lovely client advisor, Aizrul and his friend..They are so kind and helpful..Thank you so much..
Tukang
5
We had a truly exceptional shopping experience at Louis Vuitton in The Gardens Mall, thanks to Michelle. From the moment we walked in, she impressed us with her professionalism, quick thinking, and natural sense of service. …