123 Google reviews
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Janice Edmund Stanley
Visited the LV store at TRX and left… unimpressed, to put it politely. I walked in already knowing exactly what I wanted, even showed the SA the item straight from my phone. I told him clearly that I needed it wrapped as it was a Christmas …
Denning Tiu Xu Xian
Superb experience! Thanks to Ms Akilah for helping to choose! If not, i am so clueless! Personally, everytime with LV, their customer service tiptop! 🤩👍🏻 10/10 …
Khalidatul Munawwarah Khalid
I visited the LV TRX store on 17 May 2025 and was treated like a criminal. One of the Chinese ADVISOR was unfriendly, rushed through the explanation, and made it clear he didn’t want to assist us. …
BABU YAU
The LV store at TRX has an amazing sales assistant called Aida😍 Her service was a complete contrast to the rude staff member I encountered at Hong Kong airport branch, who even claimed I couldn’t hot stamp on the left side of the passport …
Samantha Chan
I had a very pleasant experience in this outlet. Being served by Eden, not only was he patient in assisting me to select the piece of my choice, he was very professional, friendly and full of smiles. A great thumbs up for the top notch service given by Eden. Truly appreciate his great service
Karen Ng
"I had a fantastic experience at Louis Vuitton today, all thanks to Isaac. He was incredibly welcoming and made the entire shopping process seamless. He really took the time to understand what I was looking for without any pressure. If you’re visiting this boutique, definitely ask for Isaac!"
Calvin Lim
Many people say here are not good but today I went here the SA name Mr Saiful provide me the best service. He was so professional and show me the bag I want to buy. For sure I will revisit here and purchase the next LV bag with him together with my wife. Thank you.
HaDo
My initial experience coming in here was unpleasant as the sales associate assisting me was short and cold with their responses and replies. It was slightly uncomfortable and I was more hesitant to make a purchase. But another client …
JOSEPHINE TEO
I had a wonderful experience at Louis Vuitton The Exchange TRX. I would like to especially compliment Ms.Moon, who provided exceptional service throughout my visit. …
NT Lim
I have a great customer experience with Isaac , a handsome & cheerful sales personnel at LV TRX who was attentive, patient, and genuinely focused on helping rather than selling. I felt valued, well-informed, and confident in my decision.”