amna alketbi
5
I’m not sure if this is the best store but definitely the best costumer service, they welcome you and escort you even if you are not buying, I bought my first longchamp bag 10/10 recommending this store!🤝🏻 …
Rating Summary
4.0
72 Google reviews
5 68%
4 7%
3 1%
2 1%
1 22%
Reviews for Longchamp
Showing 72 review samples from Google Maps.
Lissa Yeoh
5
I'm so impressed by the team's professional and quick response to my request. I had bought a Longchamp bag in Istanbul airport. One of the handle was chewed up by my dog. I called and explained the situation and they had asked for a receipt …
NORSHAHIDA 'ON
5
Love the service provided by Pavilion outlet, very welcoming environment. Mr Aliff & colleagues are great doing their job. Not only the products sold are very durable, the price is also more to affordable to purchase. Will be coming back to the same outlet in future.
Noor Syahira Bahrudin
1
Made a purchase here before and klcc, and i came here again today. The chinese girl SA is so sombong. Never coming to this branch ever again.
Zie Ahmad
5
I had the best experience at Longchamp Pavilion KL thanks to Hairi! He was super awesome – very patient, attentive, and went the extra mile to make sure I got the bag I wanted. Since there was no stock in the shop, he personally arranged …
Siti Sarah Mohd Salim
5
True to the theory of emotional branding, it was Kheirul’s service, not the product, that sealed the purchase. …
Kit Sin
5
This is my second time making a purchase in this branch. All the staff are really friendly, always with eye contact and a friendly smile. Special thanks to Aliff whom was very patience with me on my requirement of the …
Tala Ateeq
5
Great experience at Longchamp! The store is clean, well-organized, and the atmosphere feels luxurious yet welcoming. Special thanks to Kheirul – he was extremely helpful, polite, and knowledgeable. He made my shopping experience smooth and enjoyable. Highly recommend this location!
Santi ng
5
Enjoyed my shopping experience at Pavilion Longchamp! It is thanks to the kind and helpful SA, Mr. Kheirul ♡ super tip top SA! Please look for him when you are in Pavilion Longchamp... …
Citra Ayu Adhi Nugraha
1
We visited the Longchamp Pavilion earlier today around 4:30 PM and found the level of customer service to be disappointing. One of the staff members (Malay guy) appeared unfriendly and not very attentive. I’m sharing this feedback in the hope that the store can continue to improve its overall customer service experience