75 Google reviews
Showing 75 review samples from Google Maps.
Jasmin Ng
Definitely one of the better shopping experiences I had. Kenji was very accommodative, efficient and well versed with the products. Almost immediately, Kenji recommended something that I really like that also fit my requirements. Even went …
Jamalia Ibrahim
Just two days before my trip, I found myself seriously needing a new tote bag—one that could comfortably carry my laptop, iPad, and at least a change of clothes. It had to be durable enough for rough use, yet affordable. Longchamp was the …
zimi 2023
Today I went to the Longchamp KLCC boutique to survey the LE PLIAGE ENERGY HANDBAG. I asked about two sizes, L size or S size. The customer service Chinese guy told me there’s M size not S size. I was a bit confused because on the Longchamp …
Mama Zee
My family and I had a wonderful experience shopping at KLCC Longchamp. Anas, Stephen and Nad were very courteous, professional yet friendly in serving us. Ended happily buying a medium Le Roseau bag. Would highly recommend for excellent service.
Nabil Ersyad
Stephen was extremely helpful and kind towards making our first shopping experience at Longchamp as pleasing as possible. He helped explain and recommend bags until we found the perfect one. Once we …
Syasya Farhanah
My husband bought a belt from another Longchamp outlet, and he asked me to get it shortened at Longchamp KLCC since I also work nearby. The staff here were so nice and patient, especially the gentleman who assisted me. Even when I forgot the exact length to cut, he patiently guided and helped me. Really great service!
Naz Demirtas
Absoloutely appalling customer service. I went into the store in KLCC, you would think the employees would have top standard customer service. Unfortunately I walked into the store, 2 other business associates were busy, a young girl in the …
aisyah azmir
Came on 8/11/25 at 1pm, the female sales assistant was rude and unpleasant. Will NOT come to this outlet ever again.
Nur Athirah Dahlan
Come initially just to have a look but end up buying one! All because of great hospitality from Stephen ❤️ Definitely recommend to come here, they are very helpful.
Kelvin Tan
Excellent service from Stephen . Finally I get my mother CNY bag . Thank you longchamp .