I bought the hydrating box that’s on sale for 278RM because I really wanted to try all the 5 products including the 25ml emulsion and toner, but instead the staff gave me 10ml eye cream and cream even though I asked if they were the same …
W CY
1
I was there yesterday at evening hours. There was a Malay and a Chinese attendant. The Chinese attendant was very rude and not professional. She’s not interested in selling. No wonder no one walks inside into the shop. She followed us …
Aisylee
1
Very rude customer service (Girl, Chinese, long hair and quite tall). I planned to buy toner because mine was finished, but she didn't help at all with her arrogant face. So I was put off and I planned to get it somewhere else. Then I …
Malak
5
Alya was absolutely amazing! She was very kind and took the time to give us, my mom and I, the best advice she could. She also made sure to explain each product and how to use it. On top of that, she gave us samples of other products that …
Nisrine Dribi
5
I had such a lovely experience at Laneige, thanks to Alya. She was not only kind and attentive, but also incredibly sweet — the kind of person who makes you feel instantly comfortable and welcomed. The whole interaction was genuinely …
Chian Chek Tong
5
Best customer service. Cheers for Kelly. She is the best 👍👍👍. So friendly and she will share her personal opinion for those products that she use before. Bring a customer service have this kind of attitude to let people feel is worth to buy from her ☺️ …
Jie Yin
5
The beauty advisor - Kelly is very friendly and helpful! The shopping experience over this shop was awesome, just the atmosphere a bit hot, maybe it can be improve...
Orsha Din
5
Ms Alya is amazing. She knows well about the product. I am so happy with her service. 5 star for her.
Feirouz
5
Kelly is a wonderful person! She helped us thoroughly and is very knowledgeable. She explained very well every products we bought with smile and professionalism ! Thank you so much
Rene Schulz
5
I visited the shop today to look at new products, but had no desire to buy. After Emily served me with her very professional and very nice way, I couldn't say no anymore. She was truly gorgeous and in my last 3 days in KL I have not found such great service anywhere. Emily is absolutely stunning. Thank you so much!