WE
1
Bad service experience , staff stingy to give samples and service with bad attitude. Hardsale for the buying package and product but not trying to explain. If possible I won’t even give any star for this branch instead of this 1 star.
Rating Summary
3.5
77 Google reviews
5 51%
4 12%
3 4%
2 4%
1 30%
Reviews for Kiehl's
Showing 77 review samples from Google Maps.
Yvonne F
1
Extremely bad service with Kiehl's pop up store. Waited for so long but they rather choose to entertain ppl that buy one or no items but ask for sample. …
Claire Hui
1
Bad service, and staff are not really explaining on how to use the products. I asked to do a skincare analysis for my cousin but they just use excuses like she didn’t put any makeup/moisturizer/sunscreens so can’t do, hello? Aren’t u got so …
Gecko Kwong
1
One of the bad outlets i visited, not only the staff who served me have limited knowledge on their products, but also promotions knowledge also lacking. Should switch to purchasing online instead.
Raymond Chew
1
Unfriendly female store manager! She is very impatient during payment and when we requested samples from her. Rude attitude at all and unsatisfied experience. The staffs are afraid of humans. When we entered the store, they were not willing to serve us. What a waste of time.
Ward Lim
1
Booked an appointment, end up told me system error.. disappointed..
LIEW SIEW LIAN
1
Every time I buy your products at Sunway Mall, no one recommends anything to me. I always have to ask on my own, and this is not the first time it has happened
Lee CShin
1
Customer Service is very shit, cant handle people in correct way. Treat people based on the skin
Tom Fung
1
I bought frm this shop, they gave a alot of free sample & also a free recycle bag. Unfortunately my wife is allergic to the product so i asked for refund as they hav 30 days satisfaction refund policy. But when i brought back the product, …
Patrick Wee
1
I understood that due to MCO there are limited customer allowed into the shop. I waited in line for 20 mins because customers are testing the products. I totally respect the staff wanted to provide a good service. I asked the manager who …