Chen Yew Yeng
2
Poor service attitude, did not take the initiative to introduce customers when they saw them. All samples requested by customers are not available. I won't be visiting this store again.
Rating Summary
3.7
44 Google reviews
5 61%
4 7%
3 2%
2 2%
1 27%
Reviews for Kiehl's
Showing 44 review samples from Google Maps.
Stella Gan
1
I met an unfriendly consultant in this outlet, attitude very plain and i was selecting the best solution for my condition at that moment. However, the tone received from consultant was cold. Yet, i still persist to get whatever i need …
FREMONT KHOO
1
Wanted to collect samples on behalf of my girlfriend as she received SMS. The staff insisted that the membership owner must be present to collect. But previously no need??
Kavinthran Vijandrum
5
“Had a great experience at Kiehl’s Gurney! Catherine provided awesome customer service, friendly, helpful, and attentive. She helped me get everything within my budget and even prepared a lovely gift box packaging. Highly recommended!”
Shirly Sk
1
Before bcm their customer give me a series of trials for test, but not suitable. Is ok. Then I go QB branch they treat me sincerely & gv me another solution then only found product that suitable to me. …
Jessy Kang
1
I would like to formally complain about the poor service I received at the Kiehl’s Gurney Plaza outlet. The staff member, Ejai, was unprofessional and inattentive, which made the experience unpleasant and disappointing. …
Nurul Sharifah Haji Mohamad
5
Hats off to Azizi,one of the best sales rep. Provide attentive details and guide us well on the products. Kiehls product are great for helping breakout and their amino acid shpoo definately helps with hair loss! Loves their service and products!
sarah qowiy_
5
if you come here, pleaseeee find Ejai.. such a sweet person. he really took his time to suggest products based on my skin condition. he did a good job at gross selling without hard selling too much.. when giving me free samples, he would …
T Y
5
Their staff will assist you if you needed anything or just raise your skin concern and they will introduce products to you, service not bad, and during festive season they have gift box set, Christmas set, CNY set etc.
ZJ
1
Bad service, take my bottle to recycle but nobody serve, ask me leave my phone number