239 Google reviews
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Nyil Arai
Really disappointed with Acer service at Lowyat Access Centre. Brought my monitor because no power, staff immediately said "cannot repair" without proper checking. Attitude also very off, not helpful at all. Went to a third-party shop …
pt pt
I send my monitor to this center for troubleshooting. But they inform me there is no issue. But the issue still occurring. They just ask me to take photo or video as evidence. It happens randomly i cant estimate when the issue appears again. I felt annoyed because i need to resend again.
haackims miy
yall i seriously have ZERO idea why the rating sooo bad HAHAHAHAH but for me though, the warranty claim is SUPER SMOOTH, FAST DELIVERY, no ding dong, fully professional and transparency…idk maybe cuz im staying at KL but all went super well …
Danish Mukhriz
I sent my LG Ultragear monitor which has a display panel problem and they replaced the panel within a week later. Very fast service. I honestly don't care about the person at the counter. What I care about is my monitor is fixed.
Ana Syazana Kamarudin
I notice that my 4 y/o laptop battery always running low and overlapping view with abnormal screen color. So I visited the Acer service centre on 26/07/25 to diagnose an issue with my laptop. Upon arrival, I was informed that a …
Navid Davani
You usually need to leave your laptop they're for few days to inspect first before repairing. There is no direct call to the counter. Overall, it's a decent service.
akhilesh
i had a very bad experience. at front they took it and within next day they gave me a option for a replacement as my old msi monitor couldn't be fixed. it took 3 weeks for my new monitor to come. very slow. it said upto 5-10 days but took …
Muhammad Adli Bin Mohd Ariff
I just wanna share my experience with the front desk, oh my god if you hate your job just quit, speaking with such a rude tone, never smile never greet back when i say hi, didn't even nod or smile or even say you're welcome when i say thank …
Fuza Suip
Bad customer service. If you are tired/lazy/fed up with your work, just quit. Don't bring that negativity to your customer. Idgaf if you have OT or you're not in the mood, you should not disrespect your customer as if you're pissed off. 0/10
Abdul Muiz Nasruddin
After used acer warranty to change the screen, the hinge broke. No one answered when called, no one reply e-mail as well. All this before pkp started. Now, my warranty ended during pkp when the store cannot be opened. This "official service centre" ahould not be official. Really not profesional and responsible