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Rating Summary

3.2

93 Google reviews

5
40%
4
14%
3
9%
2
3%
1
34%

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Reviews for Hermès Kuala Lumpur

Showing 93 review samples from Google Maps.

Daryl

Daryl

1

I think its only fair to write this review from what I've experienced in this Hermes branch in The Gardens Mall. For such a high end brand , hiring nothing but rude and inattentive staffs is a huge disappointment. Was looking at some Polo …

Goh Pin Jan

Goh Pin Jan

5

My compliment to the Hermes SA called Adie. Although I bought the item only with low price tag, she still served me with good manner and explained everything in details. Unlike other staff in the Hermes stores, at least I didn’t feel myself …

mei xhi koh

mei xhi koh

5

I enjoy the shopping experience in Hermes with my SA Madeline. This is not the first time I met her and all the while she is being patient and knowledgeable with the products. She will share the products information and give good advise …

GWL William

GWL William

1

Dint expect such a high end brand service really bad waited to long wanted to purchase products however change decision not to purchase. Customer service is terrible 😂 prefered service from chanel, or LV they have their own assistant to assist you. Make me like one silly person 👍 hope they improve their customer service. …

Carolyn Lin

Carolyn Lin

4

It’s more or less than what’s expected when you walk into Hermes. No bags. No surprises. Put your name of waitlist, we’d already got it done. Mine was just fine. Went there to get my Bastia, shoes and belt. Got them all. SA Hairul was …