On 30/6/2025, I went in Habib KLCC to supposedly purchase 2 engagement rings and 1 solemnization bracelet. However as I stepped in at 6PM, which I understand that this is a peak hour, NO ONE looked willing to assist me at all given that I …
zeti azmarina
1
I am deeply disappointed with the service provided by a Habib staff member at KLCC named KONG CHOI HA. In all my years as a loyal Habib customer, I have never encountered such poor service. I felt as though I was being judged based on …
Angelyn Lalitha Haffenden
5
I walked in & was attended by Putri. She was wonderful. My trade in & purchase was professionally, patiently done. It was a beautiful experience - for someone like me who doesn't frequent gold shops. In fact it's my first time coming alone. I felt welcomed & taken care of. Great service.
najwa
2
I recently visited Habib Jewel KLCC with my fiancé to shop for our rings, but unfortunately, the experience was very disappointing. When we entered the store, no one came to assist us. We waited around 5–10 minutes before a lady finally …
Siti Aishah Ali Akbar
5
Assisted by Safwan at Habib Suria KLCC earlier today. Very patient, knowledgeable, and not pushy at all. He listened carefully and made great suggestions. A pleasant, no-pressure experience — highly recommended.
najmi fahrol
5
I came today just to survey a wedding ring for my future wife, but the service at Habib KLCC was so good that I ended up buying on the same day! To be honest, I’m really fussy when it comes to choosing, but Miss Norlailie was so patient, …
Lynna
1
I am writing to express my disappointment with the service I received at your KLCC outlet ( expo in center court to be exact). I visited the store intending to purchase gold, but the staff’s attitude was dismissive and unwelcoming. I felt …
Danial Izwan Lam
5
Wonderful experience here, assisted by salesman Aiman. Told him my budget, chose 916 gold ring at first, he suggested to try on diamond with gia certificate, fell in love straight away, checked out, sold ! Surely will come again in the future.🫶🏻 …
Muhamadhase
1
No wonder people complain about the service here. I called earlier to confirm the 5g gold bar stock and was told they had several available. I arrived within 20 minutes, and suddenly there was “no stock”. …
Nina Azmi
5
Had a great experience at Habib KLCC! SA Norlailie was really attentive and helpful. She guided me through the designs and went for extra mile to make sure I was happy with the ring I chose. Honestly, she deserves a raise for the amazing service ! 😍❤️ …