Putera Zaqwan
5
Great experience buying perfume here. Please look for Sean – very knowledgeable, knows every detail of the products. No hard sell at all, and honestly he understands your taste even better than you …
Rating Summary
4.7
230 Google reviews
5 93%
4 1%
3 0%
2 0%
1 6%
Reviews for Escentials
Showing 230 review samples from Google Maps.
Alia
5
There were variety of Panhaligon’s series can be found here. Truly amazing to have it available in Malaysia. I was looking for a scent and was help out by Suzzanna, who was really helpful and patient with me. I’m so indecisive and …
Irdina S
5
I had an amazing experience at escentials! The selection of fragrances is fantastic, with options for every preference and occasion. Thanks to Sean, so knowledgeable, and genuinely enthusiastic about helping me find the perfect scent. He went above and beyond to ensure I left happy and confident with my purchase.
Fatin Nabilah
5
I had a wonderful experience purchasing perfume at Escential. The service provided by Noor and Wan was excellent — they were both very friendly, helpful, and knowledgeable about the products. They patiently answered all my questions and helped me find the perfect scent. Thank you for the great service! Highly recommended.
Peace Minusone
1
I went to their store after work yesterday and get the unpleasant experience from SA Noor. A bit advice, if people want to buy perfume especially range price above RM1k, of course we gonna take time to make decision to purchase it. Perfume is not a thing that u spray sekali then terus beli. We need to test dulu either perfume tu sesuai ke tak dengan kulit semua. I asked which one is best seller antara range tu jawab semua kita boleh jual, depends on people punya preference. I know but you can just simply answer which one is the best seller so i can smell it. Dont judge people based on their looks, sometime kita baru balik kerja penat memang la busuk muka. But dont judge and treat people differently. Kalau orang tu takde duit nak beli now pun no harm pun you nak treat dia nicely.
irsyad
5
10/10 experience for all who wants to purchase and sample niche fragrances. Got accompanied by Mr. Iskandar, he is highly knowledgeable with the perfume houses and super friendly. He showed me around the boutique and I enjoyed my visit here!!
Ruzanna Zulkifli
5
Served by Kak Noor, a friendly, cheerful and helpful staff! Really like her a lot! Definitely will come again to get another Kayali’s collection to add in perfume collection 😆 Thank you Kak Noor for your kind generous words! And thanks for …
Tuan Muhammad Hafeez Tuan Hamdan
5
I had a great experience at escentials TRX, thanks to Iskandar Shah (very recommended) who assisted me throughout my niche perfume testing. He was patient, knowledgeable, and took the time to understand the scents I prefer before …
David Isaac
5
Bought two moncler fragrance and one kayali perfume Thanks to SA Iskandar Syah, he was really helpful and patience. He recommended me many perfumes and was willing to explain its notes. Supposed to buy only …
Nana Liee
5
Already buy few times here. Look for Sean, very helpful and knowledgeable and know what the best for your profile. Other staff also very friendly and had the best customer experience 👍👍 …