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Rating Summary

4.8

46 Google reviews

5
93%
4
2%
3
0%
2
2%
1
2%

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Reviews for Coach

Showing 46 review samples from Google Maps.

Michelle J

Michelle J

5

Spacious store with wide selection of leather goods. The staffs are so friendly and helpful too! Got the twin turnlock bag I been eyeing for and although the bag was on sale, they still provide gift wrapping and my initials engraved on the hang tag 🥹🫶 big thanks to the lovely lady who served me during lunch hour yesterday. …

Maizatul Humyrah

Maizatul Humyrah

5

I was at TRX KL with my family and the service there was great. Crystal, she went out of her way to assist my family even though it was nearing closing time. Her dedication, patience, and professionalism really stood out. Truly grateful for the excellent service.

Mohammad Zabri Johari

Mohammad Zabri Johari

5

We came on Nov 9th at 9:40pm (20 minutes close to service-end), and the reason I came was seeing the one bag I've been hunting for over a month—the Empire Carryall at size 40. The sizes 22 and 26/28 are common women's handbags, but the …

Ajeng Wulandari Izdihar

Ajeng Wulandari Izdihar

5

Smooth experience, Crystal Chan was very clear with my request, my appetite, and picked me the bag I've always been looking for, she’s genuinely helping me pick one of the best bags paired with the cutest charm🩵🤍 …

Navitha

Navitha

5

The service here exceeded all expectations. Every interaction reflected warmth, professionalism, and genuine care. The staff’s attention to detail and dedication to customer satisfaction were truly impressive. Assistance was flawless from start to finish undoubtedly a 10/10 experience.

Tamruja D.

Tamruja D.

5

Staffs are really friendly and helpful. One of the woman helped me find the colour and the style I like and share details about discount! Impressive.

sara aisha

sara aisha

5

What a great experience! Was there just for a little window shopping trip, but ended up with two new bags. 🤭🤭 We were entertained by sales advisor RJ, and she really gives the best service. 10 out of 10 for her! Thanks Coach and RJ. 💕 …

Wen Wen (Rickki)

Wen Wen (Rickki)

5

Yesterday, a very friendly and enthusiastic lady named Loretta served us here. She was able to offer advice on everything from bags to wallets, tailored to our needs. Thank you so much! 🙏🏻 …

린심

린심

5

Honestly I’ve been eyeing the Chelsea bag ever since it was released, however I never had any luxury or branded names handbags before so I was a bit worried before getting into the boutique. When I first entered all the staffs are busy so I …

Syamimi Kamilia

Syamimi Kamilia

5

Pls pls pls come to this Coach!! Their SA is super good, supportive, and everything 🥹 They’ll give u as much time as u need to think and decide which one u want. I had a payment issue cs I just changed my card and haven’t updated the limit yet, but the SA offered me another way to pay. Much love for the amazing service!! U guys deserve all the love for this top-tier service 🫶✨