Amirul
1
I would like to express my disappointment regarding the service at CIMB Bank KLCC branch. We brought our staff to open new bank accounts, but we were questioned about why …
Rating Summary
3.6
407 Google reviews
5 60%
4 5%
3 3%
2 4%
1 29%
Reviews for CIMB Bank KLCC
Showing 407 review samples from Google Maps.
Najib Nasir
5
Quick process to renew debit card although I came almost at the end of the closure. No charge at all. Staffs are also friendly and helpful 👍🏻 …
Joshua Ong
4
I came here to get my new debit card. Each process was digital, so to speak, except for the filling up the form. Overall, I had a pleasant customer service experience. …
Amirah Issham
5
Ms. Fara Shafrina provided excellent customer service. She was very helpful, professional, and made the process smooth and easy. She was also able to solve and suggest solution to the concern that I had. I truly appreciate her support. Thank you.
Tech Guy
1
Wasted 20 minutes of my time waiting and then counter 10 said you cannot open bank account in this brunch and said that I should go somewhere near my college which is in Johor, as a foreign student. …
Ice Man
1
The Malay staff at your branch concierge older man wearing spectacles was disgustingly rude. I only asked a simple question, yet he replied with arrogance and sarcasm, as if I was wasting his time. His tone was so disrespectful it genuinely …
lili
1
Bad service. Refuse to assist with online banking issue. Insist customer to follow steps through online banking even though already explain for some reason the sustem cannot detect my card number. Front desk staff keep insisting i key in …
Firdaus Doo Joon
1
I thought by going to my preferred CIMB branch, my issue would be resolved immediately but unfortunately, they asked me to contact customer service instead. I had to wait quite a while because I planned to terminate my personal loan and credit card. The experience wasn’t pleasant.. I noticed the staff didn’t seem very eager to assist, both with me and the uncle before me. We were both clearly unhappy. The process took longer than expected even though there weren’t many people queuing. The staff appeared too laid-back and lacked empathy in handling customer issues. I really hope CIMB can improve their efficiency and customer service attitude, especially for customers who come in with specific requests like this.
Dr Magindren Kuppusamy
5
The only CIMB branch open 7 days a week. The best service, and the counter staff are always friendly and guide us if we have any banking issues.
ROGER HO WOEI LOK
5
Overall have a very great experience! Nur Azniza was very helpful all the time! She deserve a 5 stars compliment 👍 …