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Rating Summary

3.6

68 Google reviews

5
63%
4
1%
3
0%
2
1%
1
34%

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Reviews for Chanel

Showing 68 review samples from Google Maps.

Celyn Goh

Celyn Goh

5

My experience with the Chanel sales advisor was exceptional. She was professional, patient, and very knowledgeable about the collections. I felt genuinely cared for, and her thoughtful recommendations made my purchase truly special. Highly recommend her service — a 5-star experience!

Surianti

Surianti

5

Had a wonderful experience at the Chanel boutique in TRX. Special thanks to SA Hana for her excellent service — she was incredibly friendly, patient, and knowledgeable. Although the color I initially wanted was out of stock, Hana guided me …

Stephanie

Stephanie

5

Had a great after-sales experience at Chanel TRX thanks to Jian. Even though I didn’t purchase my bag from this store, he was still very welcoming, patient, and helpful with my repair and servicing. Truly appreciate his professionalism and excellent customer service.

Zhenwe Louiswong

Zhenwe Louiswong

5

Well, i can say this is the concept store of CHANEL which is located in Kuala Lumpur area. The store very big, having different concer and rooms to visit and look various boutiques.

Francesca Y

Francesca Y

1

I flew from Singapore to Kuala Lumpur specifically to purchase Channel C19. Initially, I visited The Exchange TRX outlet, where a sales associate, a malay lady was unhelpful, stating they had no stock without checking other outlets even …

Ong Jia Huay Jane (JIKOOK)

Ong Jia Huay Jane (JIKOOK)

5

My experience with SA Athirah was absolutely wonderful. Went in looking for a card holder, and she patiently and knowledgeably guided through the purchase. The even went above and beyond to ensure I got the piece I love❤️ …

Juliana Kim

Juliana Kim

5

This was my first visit to the TRX Chanel boutique, and it was a truly wonderful experience. Yi Ying, who assisted me, was very friendly and attentive, and she provided …

Stefani Wan

Stefani Wan

5

I had an exceptional shopping experience at the Chanel Boutique in TRX with Nicky Ng. He was incredibly knowledgeable, patient, and attentive, with a calm and mild-mannered approach that I truly appreciated. The entire experience felt so …

raszbeauty empire

raszbeauty empire

1

standing there long time,have one Chinese & Malay staff saw me,but they don’t want come to service me… l am standing there long time. Nobody come to serve me. Better go to KLCC rather than this. Worst EVER!

DNA

DNA

5

Simply the best experience for my first Chanel purchase with SA Hana. She is really kind to cater for my family also. Hope to see you again soon!