Issha Ak
1
Rude and unprofessional staff especially the guy with long hair at the fitting room. He snapped his fingers at us instead of using his words. A simple “excuse me” …
Rating Summary
3.6
121 Google reviews
5 46%
4 21%
3 2%
2 1%
1 29%
Reviews for Brands Outlet
Showing 121 review samples from Google Maps.
Keshap Suria
1
I had an unpleasant experience at Brands Outlet NU Sentral, KL recently. There were 3 cashier counters open, and I queued at the first lane as there were visible partitions indicating separate queues. Suddenly, the manager instructed …
Max L.
1
Low prices, low quality, low customer orientation. Bought a t-shirt and was given the information, that I kindly got granted a 2 week timeframe, where I could return or change the product. After the first simple …
Pdr Ram
1
Very rude staff and security guards walk too close when we select something and making us feel uncomfortable. Pavillion branch is much better. Seems not the first time based on the past reviews.
Heng Guo Wei
1
The lady working at the fitting room was extremely RUDE. 12 Feb 2026. When I returned the shirt to her after trying, she snatched it out of my hand and threw it to a corner. Like legit threw out of ANGER. I understand it's near closing time but this is totally not how any service staff should behave. If you can't work in a reasonable manner, you can choose not to work. Complete disgrace to Malaysia especially the fact that we are campaigning Visit Malaysia 2026 and Nu Sentral being a tourist heavy zone. BRANDS OUTLET is a Malaysian brand. Management take note, Malaysians do not have such poor attitude.