73 Google reviews
Showing 73 review samples from Google Maps.
Elizabeth Phung
Ice cream was mediocre, but the staff ( Bella ) who served us was an utter disaster. She was no where to be found, when we finally found her, she was seated on the floor with her earphones and phone in hand. Got up from the floor without …
Mengwai Wong
Friendly staff. Great ice cream. Lots of varieties. But…. could be a little cheaper 😅 …
Dina Happy Feet
Great ice cream but bad service. There was an offer for free topping, but the girl staff refused to put topping, making excuses cones can't put topping, only cup. Nonsense as that was not mentioned in the promo. It's just "malas" attitude.
Rudy Li
Because we are still choosing for the flavours, she gave me a look and ran to the counter and talk to her colleague. Few seconds I called her back and ready to order, she came but still talking with the colleague with an actions of her …
C L
i buy this single scoop cone , i have tried it all if it’s chocolate flavor from BR and i am their loyal supporter then i got chocolate twist today. There’s plenty of of ice cream left in the tub but looks like the friendly team member …
Dan L
Staff named AINI need training on customer service extremely rude. This is not what we expect from premium location and is unacceptable
Mohd mazwan Mustakim
Bad customer service. I ask for non readable qr code in their receipt but the worker ask me to check myself. The qr code in the receipt very bad, cannot be read using other phone too.
Julie O
I am very impressed with the service rendered by the senior male staff today. He is friendly and has the initiative to go the extra mile. He informed us which favour is not available and also recommended what is good. He even brought serviettes to our table without us asking.
Zainal
Baskin-Robbins @ Publika gets a solid four stars from me! The service was decent—average, but nothing to rave about. The real star, though, was the ice cream! The selection was great, and we all found something we liked. I went with my …
Ahmad Abdullah
From our experience with different branches of Baskin Robbins, this branch is considered the worst. …