Location: G.32, 0, Persiaran TRX, Tun Razak Exchange, 55188 Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, Malaysia
The Exchange TRX
Based on 618 Google reviews
Based on customer ratings
Based on customer ratings
Syarafana Sulaiman
Very disappointing service. Visited the shop and encountered unwelcoming behavior from one of the staff — a tall Chinese male. While I don’t intend to make this about race, it’s worth noting as there were only two staff members present. …
CY SIM
The most reluctant & horrible customer service I have ever experienced in my life thus far! Seriously pissed with their customer service + it’s really their technical issues with serving the cone but they BLAME the customer instead? …
Mathumita Nair
I tried a large cup with 4 flavours (vanilla, fresh milk, chocolate and mango), all tasted very rich. Absolutely delicious, worth the price. We reached there around 9.15 pm, the queue was closed by 9.17 pm because most of …
Chia Tek Sim
The chocolate here and ice cream (pistachio flavor) is perfect! Do give it a try if you haven't try it before, if you did then I don't have to say anything you should know it already. Staff service is also very nice.
Yvonne Ting Yee Voon
I love their chocoviar - not too sweet and bitter and essence of autumn (blood orange/pomegranate). The customer service need to be improved as the staff is not really friendly. They don't even look at you or smile.
Venchi
Venchi Ice Cream Shop
A hand holds a three-scoop ice cream cone in a waffle cone, topped with a small dark disc. Next to the cone stands a small toy figure of Ultraman. In the background, the illuminated storefront of Venchi is visible, with its distinctive white cursive logo. The interior of the shop appears to be decorated with floral wallpaper and displays of colorful items.
Venchi Chocolate Shop
The exterior of a Venchi chocolate shop with a prominent "Venchi" logo above the entrance. The shop displays a variety of chocolates and ice cream cones. Inside, staff members are visible behind a counter, and there is a small Christmas tree decorated with ornaments. Orange tables and chairs are set up outside the shop.
Venchi Chocolate Shop
The exterior of a Venchi chocolate shop. The shop has a modern facade with vertical slats. Above the entrance, the Venchi logo is displayed in illuminated script. The shop window on the right features a display of numerous ice cream cones in various colors. Inside, shelves are stocked with chocolates and other confectionery. A person is visible behind the counter.
Venchi Storefront
A wide shot of the Venchi store entrance in a mall. The store has a modern facade with the Venchi logo prominently displayed above the entrance. Inside, shelves are stocked with various products, and a display of ice cream cones is visible. Several people are browsing inside and outside the store.
Heritage Storefront
A view of a store's exterior with a prominent sign that reads "Heritage" in a stylized font. The storefront features large glass windows and displays. Inside, shelves are stocked with various items, and decorative ice cream cone sculptures are hung in the window display.
Ice Cream Cone
A hand holds a waffle cone with three scoops of gelato: pistachio, mango, and chocolate, topped with a cookie. In the background, a wall displays numerous ice cream cones as decorations.
Gelato in a cup with a cone
A cup of light green gelato topped with whipped cream, a waffle cone, and a chocolate cookie. The cup has a logo that reads "Venchi". The background shows shelves filled with chocolates and other sweets.
Venchi Gelato Cup
A hand holds an orange Venchi gelato cup filled with three scoops of gelato and topped with a chocolate star and wooden spoons. The Venchi store facade is visible in the background, featuring the brand's name in script and a display of decorative ice cream cones.
Ice Cream Cone
A hand holds a waffle cone filled with multiple scoops of gelato and topped with chocolate discs. The gelato flavors appear to be chocolate, pistachio, and a light brown flavor, possibly caramel or coffee. The cone is coated with dark chocolate sprinkles. The background is a solid dark blue wall.
Venchi Ice Cream
A hand holds a waffle cone filled with three scoops of gelato: grey, green, and yellow. In the background, the storefront of a Venchi shop is visible, with its name illuminated in white script. The interior of the shop appears to be a gelateria with displays of products and lighting.
Chocolates Display
A well-lit display of various chocolates in a store. The shelves are stocked with an assortment of boxed chocolates, individually wrapped chocolates in various colors, and bulk chocolates in clear bins. Some bins are labeled with flavors like 'Arancia', '75% Dark', 'Crema Cacao', 'Pistachio', 'Gianduja', and 'Raspberry'. The store's branding 'CHOCOVIAR' is visible on wooden display stands.
Dessert Shop Counter
A view of a dessert shop counter with a display of gelato cones and various packaged sweets. A digital menu board is mounted on the wall above the counter, displaying options for coffee and gelatoshake. A staff member in uniform is visible behind the counter. The walls are decorated with a floral and bird pattern.
Venchi Ice Cream Cones
Three ice cream cones are displayed on stands, labeled Large, Regular, and Mini. Each cone is dipped in chocolate and coated with nuts or chocolate sprinkles. Below the cones are three cups of ice cream, also with nut or sprinkle coatings. The Venchi logo is visible on the cups. A computer screen is in the background.
Chocolates and Sweets Display
A well-lit interior of a shop filled with an extensive display of chocolates and sweets. Shelves are stocked with various colorful candies, boxed chocolates, and decorative items. A central table showcases an assortment of Easter-themed chocolate eggs and gift boxes. The shop features modern shelving and lighting, creating an inviting atmosphere for customers.
Ice Cream Flavors
A display of five ice cream flavors in cones, with labels in English and Chinese. The flavors are Stracciatella, Vanilla, Tuscan Cream, Pineapple & Coconut, Mascarpone & Caramelized Figs, and Tiramisu.
Ice Cream Cup
A cup of ice cream with two scoops, one dark red and one light green, topped with a black star. The cup has the text "GOLDEN GOOSE" printed on it. The ice cream is on a reflective surface, with a blurred background of what appears to be a store interior with shelves of products and lights.
Venchi Cremino Chocolates Display
A hand holds a card displaying different Venchi Cremino chocolate flavors, including 1878, Pistachio Dark, Extra Dark, and Gold Caramel. The card also lists store locations. Behind the card, shelves are filled with various chocolates in clear bins. The background shows stacked boxes of Venchi chocolates.
Chocolates and Confections Display
A well-lit interior view of a shop selling an assortment of chocolates and confections. Shelves are stocked with colorful boxes and packages of sweets. A central display table showcases more elaborate gift boxes and smaller confection packages. In the background, a seating area with orange chairs and tables is visible, along with a silver refrigerator and a fire extinguisher. The flooring is light-colored wood.
Venchi Chocolates Display
A display of Venchi chocolates, featuring various chocolate bars, gift boxes, and loose chocolates in clear containers. The display includes items like Cremino, Torrone, Gianduia, and Chocoviar. Some gift boxes are decorated with festive ribbons and Christmas-themed wrapping. Prices are visible for some items, including RM 130 and RM 88.8.
Ice Cream Cone
A hand holds a waffle cone with three scoops of gelato: a dark chocolate, a pistachio green, and a dark berry flavor, topped with a small dark cookie. The background is blurred, showing shelves with various items.
Ice Cream Cone Decorations
A wall decorated with numerous hanging ice cream cone replicas in various colors and flavors, such as pink, white, green, and brown. The cones are arranged in rows and columns, creating a visually appealing display. The background shows a reflection of an indoor shopping area.
Chocolatier Store Interior
A well-lit interior of a luxury chocolatier store. Display shelves are filled with an assortment of chocolates, gift boxes, and confectionery items. A glass display table in the foreground showcases more elegantly packaged chocolates. The store features a modern and sophisticated design with metallic accents and vertical ribbed paneling on the walls.
Ice Cream Display
A display case filled with various flavors of gelato in metal containers, with small cones topped with gelato samples in front. Labels indicate flavors such as Cremino, Piedmont Hazelnut, Green Pistachio from Bronte, Mont Blanc, and Cappuccino. A person in black gloves is scooping gelato. The background features a patterned wallpaper and a coffee machine.
Chocoviar Display
A display of individually wrapped chocolates, likely from Venchi, in various colors including gold, pink, green, blue, and orange. A sign above the chocolates advertises "CHOCOVIAR WHOYOUARE" with a promotion for RM 8 per piece with the purchase of any gelato. To the right, a container labeled "Venchi" holds a dark, granular substance, possibly chocolate or coffee beans. A sticker on the left reads "1000g Unleash the Italian Allegria".
Ice Cream Display
A display of ice cream cones in various colors and flavors arranged on a grid. Behind the display, staff members are visible behind a counter, serving customers. The interior features patterned wallpaper and reflective surfaces.
Ice Cream Display
A display case filled with various flavors of ice cream. Several metal lids cover containers of ice cream, with small signs in front of each indicating the flavor. Visible flavors include Maracciatella, Vanilla, Tuscan Cream, Pineapple & Coconut, Mascarpone & Caramelized Figs, Tiramisu, Piedmont Hazelnut, and Bronte Pistachio. Below the display, four scoops of ice cream in cones are visible: pink, dark grey, light green, and yellow. In the background, an ice cream shop counter is visible with equipment and a person wearing an apron.
Venchi Chocolates and Gifts
A display case filled with various Venchi chocolates, gift boxes, and bottles of San Pellegrino water. The products are arranged on shelves, with prices displayed below some items. The packaging features colorful floral and geometric patterns.
Venchi Chocolates
A display of Venchi chocolates with various flavors including dark chocolate, pistachio, and gold caramel. A hand holds a promotional card showcasing different chocolate varieties.
Ice Cream Flavors
A display of five ice cream cones in gold holders, with labels indicating the flavors. The flavors visible are Mango, Mixed Berries, and Milk Chocolate. The background shows a counter with ice cream machines and branded packaging.
Ice Cream Cone
A hand holds a waffle cone filled with four scoops of gelato and topped with a cookie. The background shows a display case with more gelato flavors and a decorative wallpaper. The cookie on top has the word "VENCHI" embossed on it.
Venchi Gelato Display
A display of gelato cones and cups at a Venchi store. There are three cones of different sizes: Large, Regular, and Mini, each topped with different toppings. Below the cones are three cups of gelato, also with various toppings. To the left, a display of individually wrapped chocolates is visible, with a promotional sign indicating a purchase of any gelato comes with a RM 8 per piece offer. In the background, a computer screen displays a 'Thank You For Shopping With Us' message and the Venchi logo. The store's wallpaper features a floral and bird pattern.
Chocoviar Chocolates
A box of nine assorted Chocoviar chocolates, each individually wrapped in foil. The flavors visible include 75% dark chocolate, Pistachio, Arancio (Blood Orange), Crema Cacao (Hazelnut), Stracciatella (Vanilla Milk), Gianduia, and Creme Brulee.
Ice Cream Display
A display window featuring rows of artificial ice cream cones in various colors and flavors. Below the cones, there are shelves stocked with gift boxes and packaging, some with festive holiday designs. Two employees are visible behind a counter, one of whom is holding an ice cream cone.
Venchi Chocolate Display
A display of Venchi chocolates, including bars, gift boxes, and seasonal items. A promotional sign offers "Buy 3 Bars, Get 1 for Free". A digital screen displays the Venchi logo.
Chocolate Shop Interior
A well-lit interior of a chocolate shop, showcasing a wide variety of chocolates and confectionery. Shelves are filled with neatly arranged boxes and displays of chocolates, some labeled with categories like "HERITAGE" and "BESTSELLERS." A central display table features more boxed chocolates. The walls are decorated with patterned wallpaper and illuminated panels displaying rows of chocolate bars. The flooring is light-colored wood. Two individuals are visible in the background, one with a backpack.
Venchi Chocolate Display
A display of assorted Venchi chocolates in various wrappers, with a sign promoting a 'My Venchi Mix' where customers can pick their favorite chocolates. The sign indicates the price is RM 78 per 100g. Different types of chocolates are visible in bins, including those wrapped in blue and yellow, pink, and dark brown foil.
Assortment of Chocolates
A display of various chocolates in clear bins. The top row features signs indicating "THREE LAYERS" with images of nuts. Below, bins are filled with individually wrapped chocolates. One bin is labeled "NOUGATINE ICONIC" with Chinese text and an image of a chocolate. Another bin is labeled "CREMINO 1878" with Chinese text. A third bin contains green-wrapped chocolates labeled "CREMINO DARK PISTACHIO" with Chinese text. The bottom row shows more bins of chocolates, including some with gold and striped wrappers, and others with white and blue wrappers.
Ice Cream Cone with Chocolate Cookie
A hand holds a waffle cone filled with two scoops of gelato, topped with a chocolate cookie and a white spoon. The background shows a brightly lit shop interior with shelves displaying various colorful products, possibly chocolates or candies. Decorative red paper fans and Chinese characters are visible on the wall.
