It was my first time visiting Tom Ford TRX, and I came straight from work looking a bit messy. I felt a little awkward at first, but we were greeted so warmly. Rose attended to me and my husband the whole time, she was friendly, patient, and made us feel really comfortable.
Jared Stephen
5
Was an amazing experience at the Tom Ford store in TRX, Vivian was amazing , attentive , knowledgeable and patient introducing me to the private blend. Opted for Ombré leather in the end! Deserves a pay raise for sure!
Siput Laju
5
Tomford staff are very friendly..humble..I'm so happy that my dream lipstick in the stock and I get a beautiful box from TomFord as well as one sample parfume..I love it so much 😍😍😍..I will come again. …
Mohammad Zabri Johari
5
The SA that assisted us (Vivian) was fantastic. This, I feel, is the standard for most high-end malls and should be applied to all establishments. Despite attending the event for the debut of the latest fragrance, I fell in love with Noir …
BB Jesslyn Kiew
5
Great service from Agnes.... Love it so much!!
SyedHazX
5
My experience with Vivian at Tom Ford TRX was nothing short of exemplary. Her profound knowledge and impeccable guidance in assisting me to select the perfect fragrance were truly commendable. Vivian’s professionalism, patience, and …
A “AS” S
1
My husband was shopping for a gift for me and made the mistake of going to this boutique. A man buys cosmetics for a woman, and the salespeople insist he buy something else so he can get some samples. And what do the employees do? They give her men's perfume 👌🏻 Excellent work. Plus, the palette was defective. …
St St
5
Excellent service from Khar Wai! She is very patient and nice. Highly recommended to look for her assistance when you shop here.
Wan Shihab
5
Excellent customer service! I was attended to by Vivian who was (and continues to be) exceptionally courteous. Vivian was more than happy to let me test the entire range of Tom Ford’s complete range of fragrances until I was quite certain …