Siti Nurana
4/1/26, 9:25 PM — Tealive Plus Mid Valley I experienced serious unprofessional conduct and poor transaction handling at …
Location: The Boulevard Office Mid Valley City, TK-08 3RD FLOOR, Lingkaran Syed Putra, 59200 Kuala Lumpur, Malaysia
Floor 3 · Mid Valley Megamall
Based on 276 Google reviews
Based on customer ratings
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Siti Nurana
4/1/26, 9:25 PM — Tealive Plus Mid Valley I experienced serious unprofessional conduct and poor transaction handling at …
haniszahidah
staffs are nice! my cup bocor sebab tercucuk kuat sangat, they helped to replace the cup and show the right way to use the straw
Nfcs aqua
Friendly staff even i dunno his name... he suggest me to upgrade cup for better price 😆 and not to loss.. Its okay im fine with it if worth it.. because that its my favourite drink at Tealive.. …
Tealive
Tealive Plus Storefront
A brightly lit Tealive Plus bubble tea shop counter with purple accents and illuminated signage. Digital screens display colorful beverage options. Staff members are visible behind the counter. The shop is located within a mall, with other stores like Crossover visible in the background.
KitKat Chocolatory
The exterior of a KitKat Chocolatory store in a mall. The store has a red and white color scheme with large glass windows displaying chocolate products and a floral arrangement. The KitKat Chocolatory logo is visible on the storefront. To the right, the AEON department store is visible.
Tealive Plus Storefront
A brightly lit kiosk with the "tealive plus" logo prominently displayed. The kiosk has a modern design with purple accents and neon lighting. A large banner featuring "mofusand" characters and product names like "BROWNIE COCO BROWNIE KAW" is displayed. The surrounding area appears to be a shopping mall with other stores visible in the background, including Converse and McDonald's.
Iced Coffee Drink
A close-up shot of an iced coffee drink in a clear plastic cup. The drink is a light brown color and filled with ice cubes. The cup has a purple logo with a green leaf on it. The background is a soft purple color.
New Chocolate Matcha Drink
A clear plastic cup filled with a layered drink, featuring a green matcha layer at the bottom, a white creamy layer in the middle, and a chocolate foam topping dusted with cocoa powder. The cup has a purple logo resembling the letter 't' with a green leaf. The drink is surrounded by melted chocolate and pieces of chocolate bar, with a purple patterned background. A yellow circular sticker with the word "NEW" is placed on the right side of the cup.
Brown Sugar Boba Milk Tea
A close-up of a brown sugar boba milk tea in a clear plastic cup. The drink has layers of milk, brown sugar syrup, and black boba pearls. A purple logo with a green leaf is visible on the cup. A golden crown icon is in the upper left corner.
Bubble Tea
A hand holds a plastic cup of bubble tea with a white straw. The cup has a purple logo with a stylized 't' and a small blue leaf. The lid has text that is partially visible, reading "WET TIE". The drink contains tapioca pearls. In the blurred background, a person walks by in a shopping area.
Two bubble tea drinks
Two plastic cups with bubble tea drinks are on a wooden table. The cup on the left contains a yellow-orange liquid and has a label indicating "Mango Tea-L, Less Ice, Less Sugar, Still". The cup on the right contains a milky brown liquid with tapioca pearls and has a label indicating "Original PMT-R, Less Sugar, Less Ice". Both labels have the brand name "tealive" at the bottom.
Chocolate Chip Muffin
A close-up shot of a chocolate chip muffin held in a hand, with a brown paper bag in the background.
Iced Chocolate Drink
A close-up overhead view of an iced chocolate drink in a white paper cup with a purple sleeve. The drink is filled with ice cubes and appears to be a rich brown color. The cup is sitting on a light brown tray. In the background, another purple cup and a straw are partially visible.
Chocolate Drink
A close-up shot of a chocolate drink with ice in a purple branded cup. The cup has a pattern of small circles and the brand name "Tealive" is visible. The drink is in a cardboard holder with a straw. Another cup with similar branding is partially visible on the left. The background appears to be an indoor setting, possibly a food court or cafe.
Tealive Bang Bang Coconut Drink Advertisement
A vertical banner advertises Tealive's signature Bang Bang Coconut drink, featuring a close-up of the beverage with splashing ingredients and brown sugar warm pearls. The banner displays the Tealive logo and the drink's name prominently. The text "Images are for illustrative purposes only." is visible at the bottom. In the background, a Tealive store counter and customers can be seen.
Iced Tea in a Branded Cup
A close-up shot of a person holding a paper cup filled with iced tea. The cup is purple with white lettering that reads "BREW ROAST" and other text that is partially obscured. The iced tea is dark brown and filled with ice cubes. A white straw is visible in the cup. A small sticker on the cup shows details like "14:13", "Grape DHP", "Slight Sugar", and "4/5". The background shows blurred figures of people and a grey surface.
Bubble Tea Stand
A colorful bubble tea stand in a mall. The stand is decorated with cartoonish graphics and has a variety of colorful containers on display. A person is standing behind the counter, and another person is standing to the right of the stand. There is a menu board above the counter with pictures of drinks.
Beverage with colorful lid
A close-up shot of a beverage in a plastic cup with a colorful, sealed lid. The lid has text that reads "BREAK THROUGH" and "BREAKING A BAD HABIT OR A WORLD RECORD". The cup has a dark purple band around it. The beverage appears to be a light beige color. The cup is sitting on a metallic surface, possibly a counter. In the background, there is a blurred view of what appears to be a food service establishment with stainless steel equipment and a person in a dark apron.
Purple Soft Serve Ice Cream Cone
A hand holds a purple soft serve ice cream cone in a waffle cone. The cone is wrapped in a colorful paper sleeve. Behind the cone is a purple wall with a stylized illustration of a hand holding a straw, leaves, and a drink.
Tea Live Drink
A close-up shot of a drink in a clear plastic cup. The cup has a white paper sleeve with a logo that says "Tea live" in white text on a dark purple diamond shape. Above the logo, there is an illustration of two towers, a sun, and a cityscape. The drink itself appears to be a light green color with small dark specks.
Tealive Counter
A view of a Tealive counter with a cashier and a digital menu. There are cups for regular and large drinks, as well as a hot cup. A sign advertises a softea cone for RM 2.90 with any drink purchase. Payment methods accepted include Touch 'n Go, GrabPay, Boost, and QRPay.
Cafe Seating Area
A seating area with small round tables attached to a long bench, in front of a yellow counter where a person in a black shirt and cap is working. In the background, a store with shelves of products is visible.
Mall Interior with Storefront
A view down a mall corridor with several shops visible. In the foreground, a couple stands near a brightly lit store with a red interior and display shelves. Further down the mall, other shoppers can be seen walking and browsing. The floor is a mix of wood and tile, with a patch of artificial grass on the left.
Tealive Drinks
Three purple cups with the Tealive logo and "BREWING POSITIVITY" slogan are on a white surface. One cup is topped with whipped cream and black sprinkles. A purple paper bag with the same branding is in the background, along with a "WE ARE HIRING" poster.
Digital ID Sign-up Station
A digital tablet is set up for customers to sign up for their My Digital ID. A sign next to the tablet provides instructions in Malay on how to register. A person in an apron is partially visible in the background.
Tealive Cashier Counter
A close-up view of a Tealive cashier counter, showing a computer monitor, a payment terminal, and various promotional materials. Above the counter, a large digital menu displays different bubble tea drinks with prices. A sign indicates "Choose no sugar 20sen goes to charity" with sugar level options. Another sign promotes "POTONG Q PICK UP E DELIVERY". Payment options like Touch 'n Go eWallet, MyDebit, Alipay, and BLINK are displayed.
Tealive Mango Smoothie
A close-up shot of a Tealive mango smoothie in a clear plastic cup with a purple straw. The cup has the Tealive logo on it. The smoothie is bright yellow and appears to be blended with ice. There are dark seeds or fruit pieces visible within the drink.
Tealive Signature Coffee Classic Box
A box of Tealive Signature Coffee Classic, featuring an image of a coffee drink with latte art and coffee beans. The box highlights that the coffee is made with Arabica Beans and is perfect served hot or cold. It also includes Halal certification and net weight information.
Tea Live Drink
A close-up of a green beverage in a clear plastic cup with a colorful lid. The lid features a cartoonish depiction of an open mouth with pink lips and white teeth. The cup has a band around it with the "Tea Live" logo, which includes a diamond shape with buildings and a sun.
Tealive Signature Coco Drink Box
A box of Tealive Signature Coco drink mix is displayed on a dark wooden table. The box is purple and features an image of a chocolate drink with a piece of chocolate on top. Text on the box indicates it is made with real cocoa and can be served hot or cold. The net weight is 150g and it contains 6 servings.
Indoor Shopping Mall with Food Kiosk
A 360-degree view inside a modern shopping mall. In the foreground, a food kiosk with a bright yellow base and a metallic counter is visible. A digital menu board displays various drinks and promotions. Two staff members are behind the counter, and a customer is ordering. In the background, other shops like Vans and Crossover are seen, along with shoppers walking through the mall. The floor is made of polished wood, and the ceiling has a contemporary design with lighting.
Tealive Storefront
A brightly lit store with a prominent "tealive" sign. Digital screens display various drinks, including "PINK GUAVA" and "CRUSH OVER". Staff members are visible behind the counter, preparing orders. A "DURAIN HALAL" sign is also displayed.
Tealive Receipt
A receipt from Tealive for a take-away order. The total amount is RM8.50. The receipt also mentions a promotion for signing up for a Tealive UniTea Card.
People on Escalators in a Mall
An overhead view of several escalators in a shopping mall with people riding them. Some individuals are wearing face masks. In the background, a store displays clothing on mannequins and racks.
Tealive Drink Stall
A Tealive drink stall with orange corrugated metal siding and the Tealive logo prominently displayed. Digital menu boards above the counter show various colorful drinks. A staff member is visible behind the counter. In the background, other shops like Converse and Crossover are visible.
Escalator Machinery
An overhead view of an escalator's internal mechanics, including a large yellow wheel and various metal supports. People are visible on the escalators below.
Mall Interior with Shops and Food Kiosk
A wide-angle view of a modern shopping mall interior with polished wooden floors. On the left, a red storefront with 'SONRIDER' signage is visible. In the center, a bright yellow food kiosk with 'Tealive' branding is serving customers. Several people are walking through the mall. In the background, escalators and other shops can be seen.
Shopping Mall Interior with Shops and Food Stalls
A bustling interior view of a shopping mall, showcasing various storefronts and a beverage stall. On the left, a store with an orange facade displays "STONED & CO" signage. To the right of that, a colorful display with hearts and cartoon characters is visible. In the center, a bright yellow stall with the "tealive" logo serves customers. Digital screens above the stall display menu items and promotions. Further in the background, a McDonald's restaurant with its iconic golden arches is visible, along with a sign for "Golden Screen Cinemas." People are seen walking and queuing at the various establishments.
Fried Snacks Display
A close-up view of a food display featuring various fried snacks. In the foreground, a large tray is filled with bite-sized, golden-brown fried pieces, possibly popcorn chicken or similar. To the left, a smaller tray holds round, flat fried items, resembling fritters or savory pancakes. Three white paper cups are filled with the bite-sized fried snacks, arranged behind the larger tray. The food is presented on wire racks over wooden surfaces, with some plastic sheeting visible in the background. A sign with text in Malay is partially visible in the upper right corner.
Tealive Bang Bang Coconut Promotion
A digital advertisement for Tealive's Bang Bang Coconut drink, featuring images of the drink with splashing liquid and fruit. It also advertises a Coconut Smoothie with Aloe Vera and a Coconut Velvet Latte. Prices are listed in RM.
Tealive Receipt
A receipt from Tealive for a purchase made on September 2, 2017. The purchase was for one 'Sign Passionfrt GT -R' for RM6.50. The total amount including GST was RM6.50.
Order Summary
This is a summary of a delivered order, showing two items: Creme Brulee Coco with Pudding and Cream Cloud Juicy Peach Oolong Smoothie. It also includes subtotal, delivery fee, platform fee, SST, and the total amount.
Noodle Soup and Bubble Tea
A bowl of noodle soup topped with shredded chicken and cilantro, served with a spoon and chopsticks. A plastic cup of bubble tea with the "tealive" logo is tilted in the background.
Tealive Receipt
A receipt from Tealive for an order placed on 18/09/2025. The order includes 'Snw Coco Oreo SM-L' and 'Pearls'. The total amount paid was RM12.50 via MyDebit. There is a promotion for RM5 each for the first 5 drinks for first-time app users.
Order Details
Order details for Tealive Plus Mid Valley, KL. The order includes Spanish Latte-R for RM 8.97 with pearls, Sign Brw Su PMT -R for RM 8.02 with less ice and standard sugar, and Mango Burst SM-R for RM 10.38 with standard sugar. Payment is via Tealive Credits. The order is scheduled for Saturday, 09 May 2026.
Mall Interior with Multiple Shops
An interior view of a multi-level shopping mall, showcasing various storefronts and signage. Visible signs include 'amari', 'HOT POT KITCHEN', 'absolute thai', 'Santan', 'TACO', and 'Madam Kwan's'. The 'EAST ATRIUM' sign is prominently displayed on a lower level. People are seen walking and dining in the background.
Tealive Drinks and Bags
A close-up view of two brown paper bags and a Tealive beverage. The drink is in a clear plastic cup with a purple and white branded sleeve and a colorful lid. A white straw with the Tealive logo is placed across the top. Labels on the cup and bags indicate order details and the Tealive brand.
Tealive Drink Cup
A purple Tealive drink cup with the slogan "BREWING POSITIVITY" and a cartoon character. The cup has condensation on it. A receipt sticker is visible on the cup. The background shows a blurred interior of a store or mall.
Chocolate Chip Muffin
A close-up shot of a chocolate chip muffin, presented in a paper liner and resting on brown paper packaging. The muffin is dark brown and generously studded with chocolate chips on its domed top.
People in a shopping mall
A busy shopping mall with escalators and multiple levels. People are seen walking, riding escalators, and sitting. Many are wearing face masks.
Food Service Counter
A view of a food service counter with orange corrugated walls and a wooden floor. Red social distancing markers are visible on the floor. In the background, store signs for Converse and Anta are visible. A digital clock displays 16:55.
Tealive Drink
A close-up of a Tealive bubble tea drink with tapioca pearls at the bottom, placed on a wooden table. A purple straw with the Tealive logo is also on the table. The background is blurred, showing a purple counter and people in the distance.
Mall Interior with Shops
A view of a mall interior with various shops and escalators. A large yellow banner with "MR.D.I.Y" and a cartoon hammer is prominently displayed. Signs for "tealive plus" and "VTMT" are visible. People are seen walking and on escalators. The ceiling has a wavy design.
Tealive Counter
A view of a Tealive bubble tea counter with various drinks displayed on screens above. A "We Are Hiring" sign is prominently displayed on the counter.
Bubble Tea Shop Counter
A person in an apron is preparing a drink behind a counter in a bubble tea shop. Digital menu boards are displayed above the counter, showing various drinks and their prices. The menu boards feature categories like 'NEW Mat Cha Zen' and 'FAN FAVOURITE'. Several large dispensers with colorful liquids are visible on the counter, along with bottles of syrup and other drink preparation supplies. A sign on the counter reads 'Sign Up for My Digital ID here'.
Tealive Signature Milk Tea Box
A box of Tealive Signature Milk Tea, Classic flavor. The box features an image of a milk tea with pearls and chocolate syrup. It highlights authentic taste, suitability for hot or cold serving, and that pearls are included. It also states it is made with Tealive Brown Sugar.
Tealive Cafe Interior
An interior view of a Tealive cafe with customers seated at a curved purple booth and small round tables. The counter area is visible in the background with staff serving drinks. The Tealive logo is displayed above the counter.
Tealive Eats Combo Menu and Display Case
A menu board displays combo meal options from Tealive Eats, featuring drinks, muffins, pies, wraps, and spaghetti. Below the menu, a refrigerated display case showcases various food items including muffins, quiches, wraps, and small bowls of food.
Tealive Storefront
A Tealive bubble tea store is shown in a mall. The store has a prominent illuminated sign with the Tealive logo. Digital menu boards display various drink options and promotions, including "COCO CRAZY" and "Caramel Pudding Ramen". A person walks past the store.
Bubble Tea in Mall
A hand holds a plastic cup of bubble tea with a white straw and black tapioca pearls. The cup has a purple logo that says "live". The background shows a brightly lit, multi-level shopping mall with various stores and shoppers walking along the corridors.
Shopping Mall Interior
A multi-level shopping mall interior with various shops visible on different floors. Shops include 'Hotpot Kitchen', 'Absolute Thai', 'Taco', 'Madam Kwan's', and a toy store. People are seen walking around and browsing.
Bubble Tea Drink
A close-up shot of a bubble tea drink with a straw resting on top. The cup has a colorful lid with text and graphics. The drink appears to be a brown sugar milk tea with tapioca pearls at the bottom. The background shows a stainless steel counter and some equipment, suggesting it's in a food service establishment.
Beverage Product
A close-up of a light green iced beverage in a plastic cup with a lid, featuring a purple 't' logo with a teal leaf accent. The drink appears to be a matcha or similar tea-based iced beverage with visible bubbles and a frothy top.