Jacob T
If I had a choice, I wouldn’t come here. Plenty of staff but still extremely slow. Feel like everyone is just taking their sweet time. …
Location: A-1, A-2, A, 3, Jalan PJU 5/14, Kota Damansara, 47810 Petaling Jaya, Selangor, Malaysia
Sunway Giza Mall
Based on 67 Google reviews
Based on customer ratings
Based on customer ratings
Jacob T
If I had a choice, I wouldn’t come here. Plenty of staff but still extremely slow. Feel like everyone is just taking their sweet time. …
Aiman Irfan
Worst customer service ever, very slow. Want to reset pin also taking more than 2 hours. I went to public bank station 18 ipoh to create account didn’t took more than 30 minutes compared here. please improve the services, not all ppl have time to go bank
Lim Jia Yi
The customer service is ridiculously slow. I arrived at 2pm, but only one counter is working. While I need to wait to 6 numbers, it takes more than 30 minutes for a queue number at the counter 16. That’s really disappointing.
Adeline
Excellent customer service by Pn Mariam from Counter 14. She certainly has a 'can do' attitude. She solved my issues and went the extra mile to make sure my online banking and ATM cards were up and going. Terima kasih.
Public Bank
Public Bank Branch Exterior
A white two-story building with 'PUBLIC BANK' and Chinese characters on the facade. A silver sedan is parked in front, and a pedestrian walks near the entrance.
Public Bank Branch Exterior Night View
Night photo of Public Bank building exterior with illuminated signage on upper and lower levels. Cars parked in front. Adjacent shops visible including 'Fah Feng' restaurant.
Public Bank Branch
A white building with 'PUBLIC BANK' signage in red letters and Chinese characters, featuring glass doors and windows.
Bank Interior Lobby
Interior view of a bank lobby with customers at the counter, promotional posters on display stands, and digital clocks showing time above service windows.
Service Counter Interior
Interior view of a service counter area with multiple numbered stations (09, 10, etc.). A person stands at the counter facing staff behind glass. Signage above reads 'SPECIAL CARE SERVICE COUNTER'. Decorative string lights hang from ceiling. Posters and notices visible on walls.
Waiting Room Interior
A waiting area with pink chairs, people seated and standing near a service counter. Visible signage includes 'SOCIAL CARE SERVICE CENTRE' and numbered counters (02). Posters and informational boards are mounted on walls.
Red geometric logo on white background
A red octagonal logo with a stylized design resembling an upward-pointing arrow or house shape, containing a central diamond and horizontal bars. The image appears to be a close-up of printed material rather than a storefront or menu.