Hwee Hwee
I had a wonderful shopping experience with Ms. Ikhsan at The Gardens Mall. She was attentive, thoughtful, and very helpful throughout. Really appreciate her great service and warm attitude!
L'Occitane en Provence
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L'Occitane en Provence at The Gardens Mall
Location: Lot F241B, 1st Floor, The Gardens, Mid Valley Megamall, Lingkaran Syed Putra, 59200 Kuala Lumpur, Malaysia
Floor 1 · The Gardens Mall
Step into L'Occitane en Provence at The Gardens Mall, the brand's pioneering Haute-Provence Concept Boutique in Malaysia. This beautifully revamped store on the first floor invites you on an immersive sensory journey, capturing the authentic essence of Provence. Here, you can experience their signature complimentary hand rituals and explore the art of fragrance layering, surrounded by the brand's iconic natural scents and elegant aesthetics.
The boutique showcases the full spectrum of L'Occitane's cherished collections, from the luxurious Immortelle Golden Trio skincare range to the beloved Almond shower oils and body care. Beyond products, the store offers personalised hair and scalp consultations, allowing for tailored beauty solutions. It also champions sustainability through an eco-conscious in-store recycling programme, reflecting the brand's commitment to the environment.
Inspired by the brand's manufactory in Manosque, France, this space is more than a shop-it is an invitation to discover 50 years of heritage rooted in the cultivation of plants and traditional craftsmanship. Open daily from 10:00 AM to 10:00 PM, it provides a serene retreat for those seeking effective, natural beauty products and a moment of Provencal tranquillity in the heart of Kuala Lumpur.
The boutique showcases the full spectrum of L'Occitane's cherished collections, from the luxurious Immortelle Golden Trio skincare range to the beloved Almond shower oils and body care. Beyond products, the store offers personalised hair and scalp consultations, allowing for tailored beauty solutions. It also champions sustainability through an eco-conscious in-store recycling programme, reflecting the brand's commitment to the environment.
Inspired by the brand's manufactory in Manosque, France, this space is more than a shop-it is an invitation to discover 50 years of heritage rooted in the cultivation of plants and traditional craftsmanship. Open daily from 10:00 AM to 10:00 PM, it provides a serene retreat for those seeking effective, natural beauty products and a moment of Provencal tranquillity in the heart of Kuala Lumpur.
+60 3-2283 1887
Lot F241B, 1st Floor, The Gardens, Mid Valley Megamall, Lingkaran Syed Putra, 59200 Kuala Lumpur, Malaysia
Floor 1 · The Gardens Mall
Operating Hours
Open Now
Closes at 10 pm (in 4h 8m)
Monday
10 am–10 pm Tuesday
10 am–10 pm Wednesday
10 am–10 pm Thursday (Today)
10 am–10 pm Friday
10 am–10 pm Saturday
10 am–10 pm Sunday
10 am–10 pm Overall Rating
4.7 / 5
Based on 413 Google reviews
Negative Reviews
No negative reviews yet.
Positive Reviews
Sif3ra
Great service by the staff, friendly and professional.
ST
Visited today around 11:30am, intending to purchase some items as CNY gifts and to drop off empty bottles for the recycling programme. Unfortunately, the experience was made uncomfortable by a Malay staff in tudung. The visible annoyance and lack of warmth made it feel as though recycling was an inconvenience rather than an initiative encouraged by the brand. Slightly ironic, considering how actively and heavily this programme is promoted. This experience completely discouraged any purchase. The programme encourages recycling, but the staff clearly discourage it 🤷 Promoted as a positive initiative, experienced as a hassle if you’re not spending 🤷 Big Little Things campaign? More like ‘Small Patience for Recyclers’ 🤷 Recycling should feel welcomed, not tolerated!
Coco Lau
The staff, Vera was very nice. It is because I am confusing which shampoo I am suitable with, and she was very patient for helping me to do the scalp test.
Cheryl Chuah
Had a wonderful shopping experience here at The Gardens branch tonight! 😍 Special thanks to Siew who took mere minutes to explain everything I needed to make my purchase (and had killer wrapping skills too might I add). Will definitely be back for my refill soon. Thanks for making my night! 🥳 …
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Photo Gallery
L'Occitane en Provence
L'Occitane En Provence Storefront
The exterior of a L'Occitane En Provence store. The store has a large arched entrance with the brand name "L'OCCITANE EN PROVENCE" displayed prominently above the entrance. Inside, the store is well-lit and displays various beauty products on shelves and a central hexagonal display. The interior features warm, earthy tones and a herringbone brick floor. A digital screen on the left displays product imagery.
L'Occitane en Provence Storefront
The exterior of a L'Occitane en Provence store. The storefront features a prominent yellow awning with the store's name and logo in white lettering. Decorative leaf patterns adorn the awning. Inside, shelves are stocked with various beauty products, and display tables showcase items. A sign near the entrance advertises a complimentary hair and scalp diagnosis.
L'Occitane En Provence Storefront
The exterior of a L'Occitane En Provence store is visible, with its prominent signage above the entrance. The store interior is brightly lit and displays a wide array of beauty and skincare products on shelves and display tables. The overall aesthetic is clean and inviting, with warm wood flooring and yellow accents.
L'OCCITANE EN PROVENCE Storefront
The exterior of a L'OCCITANE EN PROVENCE store. The store has large glass windows and doors, with the brand name prominently displayed above the entrance. Inside, shelves are stocked with various products, and promotional signs indicating discounts of 80%, 92%, and 90% are visible.
L'Occitane en Provence Storefront
The exterior of a L'Occitane en Provence store, with its prominent signage visible above the entrance. The store interior is visible, showcasing shelves stocked with various products, display tables, and a warm, inviting ambiance with yellow accents and wooden flooring.
L'Occitane En Provence Storefront
The exterior of a L'Occitane En Provence store. The store has a large illuminated sign above the entrance that reads "L'OCCITANE EN PROVENCE". Inside, shelves are stocked with various beauty products. A large screen displays an advertisement on the left side of the entrance.
Cosmetics Store Interior
A well-lit interior of a cosmetics store, featuring shelves stocked with various skincare and beauty products. A large table with chairs is set up in the foreground, possibly for consultations or product testing. A sink and mirror are visible on the right side of the table. A large promotional poster is displayed on the back wall.
L'OCCITANE EN PROVENCE brochure
A hand holds a yellow brochure with the L'OCCITANE EN PROVENCE logo and text describing the brand's founding and philosophy. The background shows shelves stocked with L'OCCITANE products.
L'Occitane Shopping Bag
A hand holds a yellow L'Occitane en Provence shopping bag in front of a store interior. The store appears to be a beauty or skincare shop with shelves displaying products and a sink area.
Cosmetics store interior
A well-lit cosmetics store interior with shelves displaying various beauty products. The shelves are stocked with bottles, jars, and boxes of skincare and haircare items. A prominent display features a vertical moss wall with shelves of products. A sink is visible in the foreground.
Gift Atelier Display
A well-lit interior of a store, likely a beauty or gift shop, with displays of gift-wrapped boxes on round tables. Shelves in the background are stocked with various products, including items labeled "HAIR CARE." A motivational quote is written on the wall: "At L'Occitane, we promote ethical & responsibly grown." The flooring is made of light-colored wood planks.
Store employee in a L'Occitane store
A woman wearing a black long-sleeved shirt and a denim apron stands behind a wooden counter in a L'Occitane store. She is wearing a black face mask. Behind her, shelves are filled with yellow gift boxes. Signs read "GIFT TO GO" and "GIFT ATELIER". A framed picture with the text "ART OF GIFTING" is also visible. Several large blue L'Occitane branded bags are on the floor to the right.
Cosmetics Display
A retail display featuring L'Occitane en Provence skincare products. Shelves are stocked with various bottles, jars, and boxes of creams, serums, and lotions. A large promotional banner with the text "We REVEAL Wonders" and "CULTIVATORS OF CHANGE" is visible at the top.
L'Occitane Products Display
A display of various L'Occitane skincare and bath products, including soaps, lotions, and boxed items, neatly arranged in white compartments.
L'Occitane Store Display
A display of L'Occitane products, primarily in yellow packaging, is arranged in stacks. Various cosmetic items, including bottles, tubes, and pouches, are visible. In the background, shelves are stocked with rows of L'Occitane bottles and other products. The store's branding, "L'OCCITANE EN PROVENCE," is displayed on a circular sign.
Cosmetics Display
A retail display of various cosmetic and skincare products on wooden shelves and drawers. The products are arranged in an organized manner, with some items packaged in gift sets. The background features a large promotional image with text that reads "CULTIVATORS OF CHANGE". The flooring is made of wooden planks.
L'Occitane Shopping Bag
A yellow L'Occitane shopping bag with a yellow pom-pom decoration sits on a white counter. The bag has the L'Occitane en Provence logo printed on it. Various skincare products and containers are visible around the bag, including bottles of lotion, jars, and a large white sink in the background.
Skincare Products Display
A close-up view of several L'Occitane skincare products arranged on a stone tray. In the foreground, a gradient bottle with a blue cap is prominent. Behind it, a jar and two dropper bottles are visible. In the background, a screen displays an abstract yellow and blue image, and shelves with more products line the wall.
L'Occitane Products
A collection of L'Occitane en Provence products, including a shampoo bottle, a box of Almond Delicious Paste, and a bottle of micellar pre-shampoo scalp cleansing treatment. A L'Occitane branded shopping bag is visible in the background.
Hand holding L'Occitane hand cream
A hand with long, light brown nails holds a tube of L'Occitane Almond Hand Cream. The tube is green with white and gold text. Behind the hand and cream is a sheet of paper labeled "PAPER PAD" with "A4 SIZE 50 SHEETS" and "The Quality Paper Products" visible. A date stamp "6 5 '23" is in the lower left corner.
L'Occitane Shopping Bag and Products
A person holds a yellow L'Occitane shopping bag with the brand's logo. Below the bag, a display case is filled with various L'Occitane skincare and beauty products, including small bottles, tubes, and boxed items.
L'Occitane Hand Cream and Shampoo
A hand holds a receipt and two small L'Occitane products: a tube of hand cream and a bottle of shampoo. The receipt shows a purchase from L'Occitane. In the background, the interior of a store is visible with shelves of products and displays.
L'Occitane Skincare Products
A collection of L'Occitane skincare products, including a foaming cleansing cream, advanced scalp treatment, hand and nail care, and youth cream, arranged on a wooden surface. A patterned L'Occitane cosmetic bag is visible in the background.
Cosmetic Store Display
A display of various cosmetic bottles, primarily serum bottles with dropper tops, arranged on tiered shelves in a brightly lit store. The background shows shelves stocked with yellow gift bags and other products, as well as promotional signage and a refill station.
L'Occitane Shopping Bags
A close-up view of several yellow L'Occitane shopping bags, one of which is tied with a navy blue ribbon and has a gift tag. The L'Occitane en Provence logo is visible on the bags. A tube of product is also visible inside one of the bags.
L'Occitane Products
A close-up shot of several L'Occitane products, including a box of anti-hair loss serum, a large refill pouch of gentle and balance shampoo, and two small sample sachets of purifying freshness shampoo. The products are arranged on a wooden surface, with hands visible in the foreground.
L'Occitane Shopping Bag
A yellow shopping bag with the L'Occitane en Provence logo is held by a hand. The bag is made of paper with brown accents. Inside the bag, another L'Occitane branded item is visible. The background shows a store interior with shelves and furniture.
Cosmetics Store Interior
A well-lit cosmetics store interior featuring a display of various beauty products. A large screen on the back wall shows an advertisement for a serum. In the foreground, a round table displays several yellow boxes, bottles, and jars, along with a large illuminated mirror. A decorative tree stands in the center of the display area. Shelving units with more products are visible on the right and left sides of the store.
L'Occitane Men's Grooming Products
A display of L'Occitane men's grooming products, including shower gels, eau de toilette, and face cleansers, arranged on shelves.
Store Interior with Display Shelves
The interior of a store with light wood shelving units filled with yellow boxes and decorative teapots. Several customers are interacting with staff at a counter. The floor is tiled with a natural stone pattern.
L'Occitane Hand and Body Lotions
A close-up shot of L'Occitane skincare products on a wooden surface. In the foreground, there are two pump bottles of lotion and a refill pouch. The pouch on the left is dark blue with white text and graphics, labeled "RECHARGE REFILL" and "Concentré de Lait 200 ML". To its right is a white pump bottle of "LOTION HYDRATANTE MAINS & CORPS" with a blue label indicating "EXTRA-GENTLE LOTION". On the far right is a light blue pump bottle of "CREME DE PEAUX SENSI" shower cream. In the background, shelves are stocked with various bottles, and a sign for "LAMER" is visible.
L'Occitane Gift Set
A gift box containing L'Occitane Almond Shower Oil and Shea Butter Gentle Lotion. The box is filled with orange tissue paper. Also visible are some yellow envelopes with L'Occitane branding and text, a blue hole punch, a stapler, and a pen.
L'Occitane Hair Care Products
A close-up shot of L'Occitane hair care products, including a shampoo bottle and a box for a scalp night serum. The text on the products indicates they are from the "Intense Repair" and "Advanced Scalp" lines, featuring ingredients like immortelle and niacinamide. The volume of the serum is listed as 50ml / 1.6 FL.OZ.
L'Occitane Shopping Bags
A close-up view of several L'Occitane shopping bags filled with yellow gift boxes and products. The bags have yellow rope handles and white ribbon ties on the gift boxes. The L'Occitane logo is visible on the ribbons and on a small oval sticker on one of the yellow boxes.
L'Occitane Products Display
A retail display shelf featuring various L'Occitane skincare and body care products, primarily from the Almond line. Products include shower scrub, body milk concentrate, and supple skin oil. A sign on the left provides shopping protocol information.
L'Occitane Shopping Bag
A yellow shopping bag with the L'Occitane en Provence logo is placed on a white table. In the background, the interior of a L'Occitane store is visible, with shelves stocked with various beauty products and promotional displays.
L'Occitane Employee with Shopping Bags
A smiling employee wearing a L'Occitane en Provence uniform vest and name tag that reads "VERA Beauty Advisor" is holding yellow shopping bags. Behind her, shelves are stocked with yellow gift boxes and some L'Occitane products. A framed artwork with the text "ART OF GIFT" is visible on the right side of the shelves.
Gift Display
A retail display featuring numerous gift boxes and products arranged on shelves. The shelves are organized into sections labeled "GIFT TO GO" and "GIFT ATELIER". The gift boxes are predominantly yellow with black ribbons. Below the shelves are dark brown cabinets. A framed artwork with the text "ART OF GIFTING" is displayed on the right. Rolls of colored paper and spools of ribbon are also visible. A person wearing an apron is partially visible on the right side of the image.
Checkout Counter with Shopping Bag
A checkout counter with a computer keyboard, mouse, and barcode scanner. A yellow shopping bag with the L'OCCITANE en Provence logo is placed on the counter. Behind the counter, shelves are stocked with various gift boxes and products.
Two Women in a Store
A selfie of two women inside a store. The woman in the foreground is wearing glasses and a denim shirt. The woman behind her is wearing a dark blue face mask and a grey apron with L'OCCITANE EN PROVENCE branding. The store interior is visible in the background, with shelves displaying yellow bags and various products. Signage indicates "GIFT TO GO" and "GIFT ATELIE".
L'Occitane Shopping Bag and Products
A yellow shopping bag with the L'Occitane en Provence logo is in the foreground. Behind it, on a shelf, are various L'Occitane products, including a bottle of soap and gift boxes. A framed image with text about beauty products from Haute-Provence is also visible.
L'Occitane Cap Cedrat Shower Gel Refill
A hand holds a L'Occitane Cap Cedrat Shower Gel refill pouch. The pouch is dark blue with a yellow band and white text. It features the text "eco RECHARGE REFILL" and "Cap Cédrat Shower Gel 500ML 16.9 FL. OZ.". Below this, it says "CAP CEDRAT CORPS & CHEVEUX BODY & HAIR". In the background, there are stacks of gift boxes.
L'Occitane Employees
Two smiling employees are behind a counter in a L'Occitane store. The store's logo, "L'OCCITANE EN PROVENCE," is visible on the wall behind them. The employee on the left is holding a bottle of shampoo and a sample packet. On the counter are two tablets, a credit card reader, and other store merchandise is visible on shelves in the background.
Skincare Products Display
A bright yellow display shelf filled with various skincare products, primarily hand creams and lotions. The products are arranged in rows, with tubes of hand cream prominently featured on tiered shelves. Some products are in their original packaging, while others are displayed individually. A sign with text and illustrations is visible on the right side of the display.
Cosmetics Store Interior
Customers browse products in a well-lit cosmetics store. The store features a large display counter with sinks and various bottles of skincare or perfume. Shelves on the wall display more products and decorative vases. A large screen on the wall shows a serene image. The floor is tiled in a herringbone pattern.
Skincare Display
A retail display featuring skincare products, with a large circular graphic that reads "Your skin's Reset button." Several bottles of serum are arranged on tiered platforms. Text on the display highlights "Results in 7 days" and benefits like reducing signs of stress, glow, and hydration. The background shows shelves stocked with various beauty products and promotional signage.
L'Occitane Shopping Bags
Two yellow L'Occitane shopping bags are on a wooden table. One bag contains a L'Occitane product box and a dark bottle with a pump dispenser. A large blue L'Occitane tote bag is in the background.
L'Occitane Skincare Samples
A collection of L'Occitane skincare samples including Almond Shower Oil sachets, a tube of Almond Delicious Hands cream, Immortelle Overnight Reset Oil-in-Serum sachets, and a bar of Extra-Gentle Soap with Shea Butter.
L'Occitane Force & Volume Shampoo Refill
A hand holds a large dark brown bottle of L'Occitane Force & Volume shampoo, labeled as a refill. The bottle has a white label with black text detailing the product name, benefits, ingredients, and volume. The background is a textured yellow surface.
L'Occitane Wonder Inside Vending Machine
A L'Occitane en Provence branded vending machine is set up in a shopping mall. The machine is decorated with festive graphics and displays various L'Occitane products inside. There are also decorative gift boxes and a festive tree with small house ornaments. A digital screen on the machine displays "Wonder Inside" and instructions for payment and collection.
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