You Le Chong
The worst customer service (front desk) ever. Rude and arrogant. Sony, maybe you want to reconsider your authorised service partner.
Location: Lot 08-45 Level 8, Berjaya Times Square, 1, Jln Imbi, Imbi, 55100 Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
Floor 1 · Plaza Berjaya
Based on 61 Google reviews
Based on customer ratings
Based on customer ratings
You Le Chong
The worst customer service (front desk) ever. Rude and arrogant. Sony, maybe you want to reconsider your authorised service partner.
Lissy Edward
Customer service is friendly and helpful. Explain every details. Good services ever.
Joe Chung
Very good service! Change battery within 1 hour and guide me to do backup! Thanks Ixsun
Ixsun Sdn. Bhd.
Sony Mobile Service Centre Interior
Interior view of a Sony mobile service center with customers at the counter and staff attending to them. A 'CLOSED' sign is visible on the glass door, along with working hours posted on the wall.
Google Pixel Phone Back View
A hand holding a Google Pixel smartphone, showing the back with a large camera module and the 'G' logo.
Interior Office Space with Cashier Desk
The image shows an interior view of a modern office or service center. Two individuals are seated at desks; one in red is facing away, and another appears to be working behind the cashier counter. A cash register sits on the desk labeled 'Cashier'. The wall features signage reading 'Ksunn Mobile Banking Technology' with stylized lettering. Lighting includes recessed ceiling lights and natural light from windows covered by blinds. Furniture includes white chairs and tables.
Mall Interior View
The image shows an interior view of a shopping mall, looking down from one level to another. Visible are multiple storefronts and signs, including 'D Technology (M) Sdn. Bhd.' with computer monitors on display, and an 'EXPRESS REPAIR' sign advertising iPhone and iPad services. There is also a partially visible store at the bottom labeled 'whitesmile'. The architecture includes white pillars and railings.
Cracked Smartphone Back Cover
A hand holds a smartphone with a heavily cracked back cover, showing extensive spiderweb fractures across the glossy black surface. The camera module is visible at the top, featuring dual lenses and a flash. The phone rests against red bubble wrap on a wooden floor background.