Samantha Neoh
Zing Xi or something like this .attended to us while we were dining there. Super attentive and good service. Super recommend
Location: L4-13 & 13A, Level 4, Gurney Paragon Mall, 163d, Gurney Dr, 10250 George Town, Penang, Malaysia
Gurney Paragon Mall
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Samantha Neoh
Zing Xi or something like this .attended to us while we were dining there. Super attentive and good service. Super recommend
KHOO SA LI
First time here, the experience is truly different versus other branches. Jing ting is very friendly and lovely service crew. She takes good care of us especially my kids. Happy to spend our Saturday dinner here.
Gayathiry Kunasylan
I would like to give a big compliment to Yee Hui from Haidilao Gurney Paragon for her outstanding manicure service. She is extremely humble, kind, and very patient in answering all our questions. Her work is fast, efficient, and done with great attention to detail, making the whole experience very pleasant and comfortable. Yee Hui’s professionalism and positive attitude truly reflect the excellent service standards of Haidilao. Haidilao management should recognize and appreciate her hard work and dedication, as staff like her make a real difference to customers. Highly recommended to visit Haidilao Gurney Paragon, Penang not only for the food, but also for the exceptional service experience.
Gilbert
Arrange a window side table which I can enjoy a sunset evening! Good service from 文彬 taking care of a family of 4, offer to serve a special mix sauce which I never tired before. Even in just silver, he “upgrade” to gold for us to have a “taste” of it! 🤣🤣👌🏻 awesome and will always come back to paragon haidilao 🫰🏻 …
Jessie Ong
We came by on Chinese new year eve. A warm welcoming atmosphere as usual. The staff were attentive and accommodative. Enjoyed our meal on festive mood. …
Haidilao Hot Pot
Food Presentation
A white rectangular plate with golden-brown fried food strips served with two dipping options: a red sauce and a reddish-orange spice mix. The plate rests on a wooden surface. No shop front or printed material is visible.
Raw Meat Slices on Plate
Thinly sliced red meat arranged neatly on a white rectangular plate, placed on a dark wooden surface with blurred greenery in the background.
Food Presentation
A single serving of a leaf-shaped dish rests on a dark plate with gold rim, surrounded by fog. A small pink flower and mint leaves garnish the plate. In the background, a golden geometric sphere sits in a gold wire frame on a textured gray surface.
Prawn Paste Malatang (Golden Soup) advertisement
A promotional image featuring a bowl of Prawn Paste Malatang with Golden Soup on a wooden base against a red-orange gradient background. A gold 'NEW' badge is displayed next to the dish. Text at bottom indicates the image is for reference only.
Raw Meat Slices on Plate
A circular arrangement of thinly sliced raw meat, likely beef, presented on a dark plate with a small floral garnish in the center. The background shows a textured dark surface with shadows cast by leaves or similar objects, and a blurred metallic object in the upper portion. No shop signage or storefront is visible.
Birthday Dessert Platter
A wooden tray holds a dessert platter with a slice of green swiss roll cake, a small cup of pudding topped with diced strawberries, and a glass of orange juice. A decorative plush toy and a bouquet of orange poppies are also on the tray. A "Happy Birthday" sign with cartoon pandas is stuck into the cake. Slices of watermelon are on a separate plate.
Hot Pot Meal
A top-down view of a hot pot meal spread across a dark surface. The meal includes a split pot with two broths, thinly sliced beef, various vegetables like bok choy and napa cabbage, mushrooms, enoki mushrooms, tofu skin, noodles, meatballs, and several dipping sauces. Two lobsters are presented on ice with lime and a pink paste. Hands are visible, using chopsticks to interact with the food.
Fried Chicken Strips with Dipping Sauces
A black plate holds several golden-brown fried chicken strips arranged on a white doily. Two small white bowls are also on the plate: one contains a red dipping sauce, likely ketchup, and the other holds a pile of reddish-orange spice mix. In the background, a red tissue box with a white circular logo is visible, along with a white box with Chinese text. A plate with thinly sliced raw fish and a slice of orange and watermelon is also in the background.
Hot Pot Ingredients
A close-up view of a table set for hot pot. In the foreground, a black bowl is filled with thinly sliced raw beef, arranged in a conical shape and garnished with a purple flower. To the left, a white bowl contains fresh green lettuce. Behind the beef, another white dish holds uncooked instant noodles. In the background, various other dishes and drinks are visible, along with a person using chopsticks to pick up food. A person is wearing a black shirt with a red circular logo that says "Hi" inside.
Haidilao Hot Pot Restaurant Entrance
A wide shot of the Haidilao Hot Pot restaurant entrance. The restaurant's logo and name are prominently displayed on the wall in illuminated signage. To the left, a red food cart is set up with various items displayed, and a claw machine is partially visible. Benches are placed in front of the wall for seating. Decorative red lanterns and a pineapple-shaped ornament hang from the ceiling and wall, suggesting a festive occasion.
Hot Pot Meal Setup
A table is set for a hot pot meal with various ingredients laid out. In the center is a split hot pot with broth. Surrounding it are plates of thinly sliced meat, vegetables, tofu skin, and a dipping sauce. A plush panda toy wearing a mushroom hat sits behind the table. In the background, other diners are visible.
Table Setting with Drinks and Flowers
A close-up view of a table setting in a restaurant, featuring a bouquet of artificial red and pink flowers in a vase. In the foreground, two glasses filled with colorful drinks, possibly fruit juices or cocktails, sit on a wooden tray. A small bowl of dipping sauce and a glass of water are also visible. The background shows a blurred view of the restaurant's interior, including seating areas and decorative elements.
Fried Dough with Sweetened Condensed Milk and Sesame Seeds
A hand holds a piece of fried dough, which is coated in a white creamy substance and sprinkled with sesame seeds. The dough is golden brown and appears to be a dessert item. In the background, a hot pot with broth and vegetables is visible, along with a dish of thinly sliced meat and another dish of rolled tofu skin.
Condiment Bar with Food Options
A self-serve condiment bar offers a variety of sauces, fruits, and other ingredients. Visible items include sliced watermelon, pink dragon fruit, cherry tomatoes, and numerous small containers filled with sauces and spices. In the background, a menu board displays different soup bases and sauce combinations. Several people are seated at tables in the background.
Sashimi Platter
A long, white platter filled with thinly sliced raw fish, arranged over crushed ice. A sprig of parsley and a decorative leaf garnish the front of the platter. In the background, a red and white box with a target-like design is visible.
Hot Pot Ingredients and Drink
A table setting for hot pot with various ingredients including thinly sliced meat, napa cabbage, and what appears to be fish or seafood. A bottle of Jack Daniel's Tennessee Apple whiskey and glasses of liquid are also present. The hot pot itself contains two different broths, one with visible ingredients like shrimp, tomato, and corn, and another darker broth.
Two cups of soft-serve ice cream
Two cups of soft-serve ice cream, one chocolate and one vanilla, are shown in a close-up shot. The cups are red with the Haidilao logo. In the background, people are dining at tables.
Restaurant Interior with Diners and Staff
The image shows the interior of a busy restaurant. Several tables are occupied by diners, and a staff member in a white shirt and black apron is visible, attending to a table. The decor includes a large red, abstract art installation hanging from the ceiling, colorful digital displays, and decorative plants. Overhead, there are signs indicating exits and restrooms, as well as promotional banners featuring images of fruit. The overall atmosphere appears lively and modern.
Two yellow drinks with a decorative item on a tray
Two tall glasses filled with yellow liquid and ice, each with a white straw, are placed on a wooden tray. A small, brown, cartoonish figurine of a creature holding a fish is positioned in front of the glasses. Behind the drinks, a bouquet of artificial flowers in shades of white, orange, and pink is visible. The background suggests an indoor setting, possibly a restaurant, with tables and chairs, and some decorative elements like a panda-themed item and a cooler.
Restaurant Interior with Diners
The image shows the interior of a restaurant with several tables occupied by diners. Red LED lighting runs along the ceiling, creating a vibrant atmosphere. Large windows offer a view of the city lights at night. Some tables are set up for hot pot dining, with visible cooking equipment. Security cameras are mounted on the ceiling.
Condiment Bar
A variety of sauces and ingredients are displayed in bowls at a condiment bar. There are also instructions on how to prepare a DIY tomato soup base. A sign indicates a price of RM8 per person.
Sashimi Platter
A close-up shot of thinly sliced raw fish, likely sashimi, arranged on a bed of crushed ice. The fish has a delicate pink hue with streaks of red and white. A vibrant purple orchid and a sprig of green garnish add a touch of color to the dish. In the background, there are various items on a table, including a plate of fried food, a small dish of spices, a red box with a circular design, and a paper box with Chinese characters, possibly for cleaning.
Fried Mantou Buns with Condensed Milk
A close-up shot of six golden-brown fried mantou buns arranged on a white rectangular plate. Each bun has distinct parallel indentations on its surface. Two small compartments on the left side of the plate contain a pale yellow liquid, likely condensed milk for dipping. In the background, out of focus, are other dishes, including what appears to be fried food and a bowl of greens.
Two cups of soft serve ice cream
Two cups of soft serve ice cream, one chocolate and one vanilla, are held by hands. In the background, a phone displays an image, and people are seated at a table. The cups have the Haidilao logo.
Hot Pot Meal
A table laden with various ingredients for a hot pot meal, including thinly sliced meats, meatballs, dumplings, vegetables, and dipping sauces. There are also glasses of orange juice and drinks with ice. The meal appears to be set up for communal dining.
Hot & Sour Rice Noodle (Pork Collar)
A bowl of hot and sour rice noodles with pork collar, garnished with a fried tofu skin roll and chili peppers. A "NEW" badge is displayed on the left.
Fruit Platter and Drinks
A black platter holds a colorful assortment of sliced fruits, including watermelon, kiwi, dragon fruit, orange, and tomato. The fruits are garnished with toothpicks. In the background, three glasses contain beverages, two of which appear to be orange juice or a similar fruity drink, and one is filled with ice. A decorative sticker with cartoon characters and Chinese text is placed near the fruit platter.
Fruit Platter
A white plate holds slices of watermelon and orange wedges.
Haidilao Hot Pot Milk Tea Series
A promotional banner displays various milk tea drinks from Haidilao Hot Pot. The banner features images and descriptions of Orange Tea with Cheese Foam, Jasmine Tea with Cheese Foam, Osmanthus Tea with Whipped Cream, Watermelon Tea with Yoghurt, and Peach Tea with Whipped Cream. Red and white balloons are visible on the left side of the banner.
Diy Soup Base Ingredients
A selection of ingredients and sauces are displayed on tiered shelves, likely for a DIY soup base. The top shelf holds various vegetables and noodles. Below, numerous bowls contain different sauces and condiments, including chili, herbs, and what appears to be soy sauce. A sign in Chinese and English advertises "Haidilao Tomato Soup Base."
Haidilao Hot Pot Entrance
The image shows the illuminated signage for Haidilao Hot Pot, with Chinese characters above the English name. To the left, a display rack holds numerous small, individually packaged panda-themed keychains. A bench is situated in front of the wall, and a plant in a vase sits on a small table next to it. The wall is textured with grey stone-like tiles. To the right, a colorful geometric pattern adorns another wall, with directional signs for restrooms visible.
Restaurant Interior with Neon Lighting
The image shows the interior of a restaurant with patrons seated at tables. The space is illuminated by vibrant red and purple neon lights, creating a modern and lively atmosphere. Large windows offer a view of the city at night. Several people are visible, some engaged with their phones, while others appear to be dining. The seating includes booths and individual chairs.
Tablet Menu
A tablet displays a digital menu with various food items, including set meals, meat cuts, and rolls. The menu features images and descriptions of dishes like 'Marbled Wagyu Sirloin', 'Black chicken roll', and 'Grass fed Lamb Rolls'. Some items are priced in Malaysian Ringgit (RM).
Haidilao Huoguo Promotions
Three promotional posters for Haidilao Huoguo. The first poster advertises a 'Selected Set Meal' for RM168 and a 'Nine Palace Grid Set' for RM80, available Monday to Friday. The second poster announces a 'Merdeka Day Promotion' from August 15th to 31st, 2024, featuring 'Baked Bean Skin' and 'Rice Noodles' at promotional prices of RM8.31 and RM24. The third poster highlights 'Pork Collar' available from 11pm to 2am with no limit per table.
Chocolate Soft Serve Ice Cream
A hand holds a red cup with a swirl of chocolate soft serve ice cream and a white spoon. The cup has the Haidilao logo. In the background, people are seated at tables with food.
Haidilao October Promotion
Promotional poster for Haidilao featuring a buy-one-get-one-free offer on plum blossom pork for RM9.90. The promotion is valid all day, Monday to Sunday, with a limit of two portions per table (totaling 4 portions). The poster also states that this offer cannot be combined with other discounts, promotions, or gift cards. A cartoon panda mascot is featured alongside images of the pork.
Condiment Bar
A selection of condiments and ingredients are displayed in trays and bowls on a counter. In the foreground, there are bowls of various sauces, including a reddish-orange sauce and a dark sauce. Behind these, there are trays filled with shredded ingredients, one appearing to be shredded tofu or noodles, and another with kimchi. Further back, there are trays with peanuts and other items. Menu-like labels are visible above some of the dishes.
Haidilao Hot Pot Tobiko Chunky Prawn Paste Advertisement
A promotional poster for Haidilao Hot Pot featuring their Tobiko Chunky Prawn Paste. The poster displays a close-up image of the dish, which consists of prawn paste mixed with tobiko (flying fish roe). Text on the poster highlights that it is an "upgraded version" and takes "3 minutes" to prepare, promising a texture that "explodes in your mouth." The Haidilao Hot Pot logo and branding are visible.
Fruit Platter
A white plate holds several slices of watermelon and a slice of orange. In the background, a metal grate is visible over a dark surface, possibly a grill or stovetop.
Pork Belly Presentation
A circular arrangement of thinly sliced pork belly, resembling a cake, is presented on a bed of crushed ice. The pork belly slices are layered vertically around a central core, with streaks of fat and lean meat visible. A small garnish of green parsley and a pink orchid adorn the top. A sprig of lettuce is placed to the left of the pork belly. The dish is served in a black bowl on a table, with other out-of-focus dishes and tableware visible in the background.
Fried Mantou Buns with Dipping Sauce
A white rectangular tray holds several golden-brown fried mantou buns arranged in rows. Two compartments in the tray contain a light-colored dipping sauce. In the background, a hot pot setup is visible with various ingredients in separate compartments, including what appears to be broth and some cooked dishes.
Hot Pot Broth
A split hot pot with two different broths. One side is a creamy, light-colored broth, and the other is a reddish, spicy broth. Ladles and strainers are in the pot. There are also plates with watermelon slices and other food items visible in the background.
Bartender preparing drinks at a bar
A bartender in a vest and bow tie is pouring a drink from a bottle into a shaker at a marble bar. There are several cocktail glasses and drinks on the bar. The background is dimly lit with red and blue lights, and there are people seated at tables in the distance.
Diners at a restaurant
A group of people are seated at tables in a modern restaurant. Some diners are looking at their phones, while others are eating. There are also some transparent bubble-like structures visible in the background, possibly private dining areas. The restaurant appears to be well-lit and has a contemporary design with wooden accents.
Haidilao Hot Pot Entrance
The image shows the exterior of a Haidilao Hot Pot restaurant. A balloon archway decorated with pastel colors is set up at the entrance, with a banner that reads "5周年庆" (5th Anniversary Celebration) and "迎中秋庆五载" (Welcome Mid-Autumn Festival, Celebrate 5 Years). The restaurant's name, "Haidilao Hot Pot," is prominently displayed in large illuminated letters on a stone-tiled wall. Seating benches are arranged outside the entrance for waiting customers.
Hot Pot Meal
A table laden with ingredients for a hot pot meal, including various meats, vegetables, and dipping sauces. A central hot pot is simmering with broth and ingredients. Several small plates hold prepared items like meatballs, bamboo shoots, lotus root slices, and fruit. Utensils and bowls are arranged for dining.
Haidilao Hot Pot Waiting Screen and Buffet
A digital screen displays the current serving numbers for hot pot, with categories for small and large tables. Below the screen, a buffet area features sliced oranges, pineapple chunks, and bowls of packaged snacks. Stacks of plates are visible on the counter.
Hot Pot Meal
A hot pot meal is being prepared at a table. The pot is divided into sections with different broths, including a white broth with mushrooms and enoki mushrooms, and a red broth with tomatoes. There are also some red dates in one section. A plate of fried spring rolls with dipping sauces (ketchup and mayonnaise) is on the side. A digital display shows "53" and Chinese characters.
Haidilao Seafood Cooked Hot Pot Promotion
A promotional image for Haidilao's Seafood Cooked Hot Pot, featuring a close-up of the dish with various seafood and vegetables in a spicy broth. The text indicates a "Choose 5, Select 3" seafood option and a price of RM39.90++. It also encourages scanning a QR code to view the e-menu and order online.
Fruit Platter with Panda Decoration
A decorative glass bowl filled with a fruit platter containing watermelon, orange slices, cucumber, and cherry tomatoes. A circular fan-shaped decoration with a cartoon panda and Chinese text is placed in the center of the platter. In the background, people are dining at tables in a restaurant setting, and a white plastic bag is visible.
Hot Pot Ingredients
Thinly sliced raw meat, enoki mushrooms, and a dipping sauce with chili and herbs are arranged on a table, ready for hot pot.
Panda Plush Toy and Drink
A table setting in a restaurant with a panda plush toy wearing a red hooded outfit. In front of the toy is a glass of orange juice with a straw and a small dessert on a tray. The background shows large windows with reflections of buildings and interior lighting.
Thinly Sliced Beef on Ice
A close-up shot of thinly sliced, marbled beef arranged on a bed of crushed ice. The beef has a rich red color with prominent white marbling, suggesting a high-quality cut. A small garnish of green herbs and a purple orchid adorn the top of the beef. In the background, out of focus, are several white dishes containing various ingredients, possibly for hot pot or a similar meal, and a glass of amber liquid.
Cooking Time Chart
A red chart with Chinese text and illustrations of a character in traditional costume. The chart lists various food items with their recommended cooking times, likely for hot pot. Below the chart is a red tissue box with white tissues.
Hot Pot
A close-up overhead view of a four-compartment hot pot filled with various broths and ingredients. Ladles are placed in each section. In the top left, a creamy broth with chili and herbs. Top right, a red, spicy broth with shrimp and other ingredients. Bottom left, a dark, rich broth. Bottom right, a milky broth with corn and other items. A plate of sliced watermelon and cucumber is visible in the upper left corner.
Outdoor Dining Area with Igloos
An outdoor dining area with artificial grass flooring and several transparent igloo-shaped private dining pods. Each pod contains a table and chairs. In the background, through a glass wall, more dining tables and patrons are visible. Some tables are set up with camping chairs and portable tables. Decorative lights illuminate the area.
Hot Pot Ingredients
A close-up view of two dishes of raw ingredients for hot pot. In the foreground, a white bowl contains thinly sliced white meat, possibly fish or chicken, garnished with a sprig of parsley. To the right, a black plate holds a dome-shaped mound of thinly sliced red meat with white fat marbling, possibly pork or beef, also garnished with a flower. In the background, a white oblong dish contains enoki mushrooms. The table surface is a light gray speckled material.
Hot Pot Meal
A table set for a hot pot meal with various ingredients. In the center is a divided pot with different broths. Surrounding the pot are plates of thinly sliced raw beef and pork, a bowl of tripe and other offal, a dish of fried tofu skin rolls, a small dish of dipping sauce, and a grey paste-like item. There are also small bowls of condiments and chopsticks.
Hot Pot Ingredients
A platter of thinly sliced raw meat, likely beef or pork, is presented on a white rectangular plate. Next to it, a white square bowl holds several pieces of fried tofu skin rolls. In the background, there are plates, a small bowl with a spoon, and a glass of water. The setting appears to be a restaurant with a hot pot setup.
Hot Pot Meal
A close-up view of a hot pot meal with various ingredients laid out on a table. In the foreground, a multi-compartment hot pot is filled with different broths, including a spicy red broth, a clear broth with lemon and chili, and a yellow broth. Several ladles are placed in the pot. To the left, a white platter holds several round meatballs. Behind the pot, platters of thinly sliced raw meat, green vegetables, and other accompaniments are visible. In the background, slices of watermelon and other fruits are arranged on plates. The overall scene depicts a communal dining experience centered around a hot pot.
Hot Pot Meal
A table set for a hot pot meal with various ingredients including thinly sliced meat, napa cabbage, spinach, fried rice, sliced tomatoes, cucumber, and a small bowl of sauce. A metal hot pot with broth and spices is in the background.
Buffet with various ingredients
A buffet display featuring a variety of ingredients for hot pot or a similar meal. In the foreground, there are numerous small containers filled with spices, chopped herbs, nuts, and chili flakes. Further back, larger containers hold items like cherry tomatoes, watermelon slices, and pickled vegetables. In the background, there are decorative banners and a glimpse of a person in the distance.