FamilyMart at Gurney Paragon Mall
Location: 163D-LG-19, 20, Gurney Paragon Mall, 163D-LG-19, 20, 21 Lower Ground Floor, 21, Persiaran Gurney, 10250 George Town, Pulau Pinang, Malaysia
Gurney Paragon Mall
Operating Hours
Overall Rating
Based on 149 Google reviews
Negative Reviews
Jowen Goh
I recently experienced poor service at Family Mart (Gurney Paragon), where the payment process was not handled in sequence, leading to confusion. This was the worst service I’ve encountered, and I hope Family Mart will take action to …
Jake傑克
The service is extremely poor. In particular, there was a tall shop assistant whose service attitude was very poor. Because I used the application for the first time and made a mistake, the shop assistant rudely accused me and I would never visit here again.
j y
This is the worst convenience store I have ever encountered. The waiter's attitude is unkind and discriminatory. When we pay again, the waiter's words are very unclear, so we can't understand. She said in a very contemptuous tone that we can't understand their language (discriminatory) ,feeling bad !
No name No name
BAD CUSTOMER SERVICE! just now me and my friend bought some stuffs, we asked if the popping candy ice cream is available but why is the male and another female cashier are so rude? the ice cream has NO POPPING CANDY AT ALL she didn't even …
Positive Reviews
Gabriel C
Really nice location right outside the mall. Delicious bread and everything as very pleasant. Definitely will come by again next time I'm at the mall.
Write a Review
Photo Gallery
FamilyMart
FamilyMart Storefront
The exterior of a FamilyMart convenience store with its prominent green, blue, and white signage. Inside, shelves are stocked with various products, and a counter area is visible with a "PICK UP" sign. A promotional banner for an "OPENING PROMOTION 25%" is displayed near the entrance, featuring images of fried chicken and drinks.
FamilyMart Storefront
The exterior of a FamilyMart convenience store with its prominent blue and green signage. The store has large glass windows displaying products and a Malaysian flag. Outside, there are tables and chairs under blue umbrellas, and people are walking by. A large advertisement for Matcha Sofuto is visible on the wall.
FamilyMart Storefront
The exterior of a FamilyMart convenience store with large glass windows and doors. A prominent FamilyMart logo is visible above the entrance. Inside, shelves stocked with products and a display counter are visible. A Malaysian flag is displayed on the glass. Outside, there are tables and umbrellas for outdoor seating. Promotional posters are displayed on the windows.
Curry Laksa with Skewered Ingredients
A bowl of curry laksa filled with fish balls, chicken pieces, and a striped fish cake on a skewer. The bowl is placed on a woven placemat on a wooden table. In the background, ingredients such as galangal, lemongrass, red onion, lime, red chilies, and a halved coconut are arranged. The skewers have some text on them, but it is not fully legible.
Farm Fresh Premium Chocolate Milk
A carton of Farm Fresh Premium Chocolate Milk with a white cap. The carton is brown and features images of cows, chocolate drips, and text indicating it is made from 100% fresh milk and contains no preservatives or coloring.
Lasagna
A serving of lasagna on a white plate sits in front of a baking dish filled with lasagna. Both are on wooden trays.
Corn Dogs with Cheese and Ketchup
Three corn dogs on a cooling rack, drizzled with ketchup and cheese sauce. One corn dog is cut open, revealing a sausage and melted cheese. In the background, a bowl of salad and a cup are visible.
Betagen Cultured Milk Drink
A bottle of Betagen cultured milk drink with a blue cap. The label is red and white and features the brand name
Farm Fresh Strawberry Yogurt Drink
A bottle of Farm Fresh Strawberry Yogurt drink. The label features the brand name
Dorayaki with Peanut Butter and Chocolate
A stack of three dorayaki pancakes on a white plate, with one dorayaki cut in half to reveal a filling of peanut butter and chocolate. Two teal cups with floral patterns are visible in the background, along with a blue placemat. The pancakes are golden brown and appear soft and fluffy.
Onigiri with Cheese and Seaweed
Three onigiri (rice balls) are arranged on a rectangular plate with a marble pattern. Each onigiri is wrapped with a strip of dark green seaweed and a slice of pale yellow cheese. The rice appears to be seasoned with a reddish sauce and possibly small dark flecks. In the background, a small white bowl contains kimchi, and a larger golden bowl holds green lettuce. A white object, possibly a bottle or cup, is partially visible on the right. The plate rests on a blue and white striped cloth.
Fried Fish Cakes on Skewers
Two golden-brown fried fish cakes on skewers are served on a dark rectangular plate. One fish cake is cut in half, revealing a white interior with visible pieces of corn. A small bowl of reddish sauce is visible in the upper left corner. The plate rests on a light-colored wooden surface.
Bowl of Skewered Fish Cakes in Broth
A white bowl filled with a rich, reddish-orange broth containing various skewered fish cakes and other ingredients. Visible items include round, white fish balls, rectangular pieces of fried fish cake, and a large cylindrical fish cake with red stripes. The skewers have text on them, possibly a brand name. The bowl sits on a checkered cloth, with a bamboo mat and blurred background elements suggesting a table setting.
Custard Pudding
A close-up shot of a custard pudding in a clear plastic cup, with a layer of caramel at the bottom. Another cup and spoons are visible in the background.
Noodles with Char Siu and Wonton
A bowl of noodles topped with slices of char siu (barbecued pork), a fried wonton, chopped scallions, and sliced pickled peppers. A glass of water with a lemon slice and chopsticks are visible in the background.
Savory Buns with Coffee
Two savory buns topped with cheese, ketchup, and herbs are presented on a wooden plate. A white cup of black coffee sits in the background on a saucer. A folded napkin is visible to the left.
Chocolate Mousse Desserts
Two clear plastic cups filled with chocolate mousse and topped with a white chocolate garnish. The cups sit on a burlap cloth with small wooden spoons. Small white flowers are blurred in the background.
Ham and Cheese Bread Rolls
Close-up of three golden-brown bread rolls filled with ham and cheese, arranged on a wooden board. The rolls have a slightly crispy topping, possibly breadcrumbs or cheese. One roll is in sharp focus in the foreground, with two others blurred in the background. A striped napkin is visible on the right side.
Chicken Burritos
Three burritos are displayed on a wooden platter. One burrito is cut in half, revealing its filling of rice, chicken, corn, and diced red peppers. A small side salad with lettuce and cherry tomatoes is visible in the background.
Chocolate Pistachio Cookies
A close-up shot of three dark chocolate cookies with green swirls and chopped pistachios, arranged on a teal plate. Several pistachios are scattered around the plate, and a white mug with a blue pattern is visible in the background. The cookies are on a blue placemat.
Cream-filled Buns with Coffee
A close-up shot of two halves of a cream-filled bun, revealing a bright yellow custard filling. The buns are golden brown on top and soft white on the bottom. In the background, two whole buns and a white mug filled with a light brown beverage, likely coffee or milk tea, are visible. The food is arranged on a wooden cutting board, with a blurred light blue surface in the background.
Sushi Rolls
Several sushi rolls are arranged on a bamboo mat. The rolls are made with seaweed, rice, and visible fillings of egg, cucumber, and possibly imitation crab. In the background, out-of-focus pink flowers add a decorative touch.
Onigirazu Sandwich
A close-up shot of a Japanese onigirazu sandwich, featuring rice, nori seaweed, lettuce, and fried chicken with a spicy sauce. A small cup of tea and a teapot are visible in the background.
Fried Cutlets with Boiled Eggs
A close-up shot of three golden-brown fried cutlets on a black rectangular plate. The cutlets appear to be breaded and crispy. In the background, two small ceramic cups and a bowl containing two halves of a boiled egg with bright orange yolks are visible. The setting includes a bamboo placemat and a blue and white patterned cloth.
Savory Pastries
A close-up shot of two halves of a flaky, golden-brown pastry filled with a savory mixture. The pastry has a layered, spiral appearance and is topped with black sesame seeds. In the background, more whole pastries are visible in a red dish.
Inari Sushi
Three pieces of inari sushi are arranged on a dark rectangular plate. The sushi is made of seasoned fried tofu pouches filled with rice. A small dish of pickled ginger is to the right of the plate. In the background, a teapot and a teacup with a floral design are visible, along with a pair of chopsticks. The setting appears to be a table with a bamboo placemat.
Onigiri with Savory Filling
Two onigiri, or Japanese rice balls, are presented on a dark plate. One onigiri is whole, while the other is cut in half, revealing a filling of seasoned meat, possibly chicken or pork, with visible pieces of carrot. The rice is white and tightly packed, wrapped in dark green nori seaweed. A small cup and a decorative bottle are visible in the background, along with a bamboo placemat.
Macadamia Nut Cookies
A close-up shot of several macadamia nut cookies on a wooden plate, with a broken cookie in the foreground revealing its soft interior. Scattered macadamia nuts are visible on the white wooden surface.
Thai Basil Stir-fry with Rice and Fried Egg
A close-up shot of a Thai dish featuring minced meat stir-fried with basil and chili, served on a banana leaf with a mound of white rice and a sunny-side-up fried egg. In the background, a basket of garlic and dried chilies are visible.
Cookies on a Plate
A stack of four round cookies with a lattice pattern on top, presented on a decorative white plate with a pink rim. The cookies appear to be golden brown and have a slightly textured surface. The plate is set against a white background with a gradient of orange and yellow colors at the bottom.
Donuts with powdered sugar and coconut flakes
A close-up shot of several round donuts dusted with powdered sugar and shredded coconut flakes, arranged on a blue plate. In the background, a pink plate holds a sieve with powdered sugar, and a mug with a blue pattern is visible. The donuts appear soft and fluffy.
Bagels with Salad
Two bagels are presented on a wooden board, sprinkled with what appears to be grated cheese or seeds. To the right, a small glass bowl contains a fresh green salad with a cherry tomato. A white mug or teapot is visible in the blurred background.
Green Soft Serve Ice Cream
A cup of green soft serve ice cream, likely matcha flavored, with the FamilyMart logo and website printed on the cup.
FamilyMart Signature Coffee
A dark blue paper cup with the FamilyMart logo and "SIGNATURE COFFEE" printed on it. The cup contains a green beverage with white foam art on top. Text below the title reads "Special blend from 100% Arabica Beans" and "スペシャルブレンドアラビカ豆100%".
Japanese Cheesecake
A close-up shot of a fluffy Japanese cheesecake with a golden-brown top, served on a white plate. Another chocolate cake is visible in the background.
FamilyMart Frappe
A FamilyMart Frappe drink with green tea and cookies & cream flavor, topped with whipped cream and cookie crumbles. The cup has a geometric green and brown pattern and the FamilyMart logo.
FamilyMart Chocolate Frappe
A close-up shot of a chocolate frappe in a clear plastic cup with a branded sleeve. The drink is topped with chocolate chips and has a textured, icy consistency. The cup sleeve features the FamilyMart logo and text indicating "FRAPPE" and "Chocolate."
FamilyMart Coffee Cup
A hot beverage in a white paper cup with a brown kraft sleeve featuring the FamilyMart logo and slogan 'Welcome to the Family'. The cup contains dark coffee with foam on top, emitting steam.
FamilyMart Interior
A view through a glass window into a FamilyMart convenience store. A staff member wearing a hijab and mask is visible behind the counter. A menu board displays various drinks and soft-serve ice cream options, including purple and brown flavors. An advertisement for the FamilyMart app is displayed on a screen. A doll resembling a character from Squid Game is also visible near the counter.
Convenience Store Counter
A view of a convenience store counter with shelves of cigarettes and snacks on the left, a display case with fried food items in the center, and promotional materials on the counter. A "COUNTER CLOSED" sign is visible.
FamiCafe Counter
A FamiCafe counter with a menu board displaying signature beverages and coffee options. A staff member is seen working behind the counter, and customers are visible in the foreground. Promotional posters for "Fuji Apple Cooler" and a "50% OFF" offer are displayed. The cafe area has bright green walls and overhead lighting.
FamilyMart Soft Serve Ice Cream
Two cups of soft serve ice cream, one chocolate and one vanilla, are placed on a menu featuring various food items. The cups have the FamilyMart logo.
FamilyMart Signature Coffee
A layered iced coffee drink in a clear plastic cup with a white lid. The drink has layers of dark coffee at the bottom, white milk, and a creamy orange-brown liquid on top, with ice. A black label around the cup reads "FamilyMart" and "SIGNATURE COFFEE" in white text.
Cafe Seating Area
An indoor seating area with tables and chairs, featuring a large mural on the wall depicting a landscape with mountains and birds. The area appears to be part of a cafe or restaurant, with a trash can visible on the right. In the background, an escalator and potted plants can be seen.
Beef and Noodles
A close-up shot of a dish featuring thin noodles topped with chunks of beef in a rich, dark sauce. Dried chili peppers are visible in the sauce. Chopsticks and a spoon rest on a white cloth next to the oval black plate. A ceramic cup is in the background.
FamiCafe Counter
A counter at FamiCafe with various menu boards and displays. The main signage "FamiCafé" is visible above. To the left, a large menu board displays "Signature Beverages" and "Hot Coffee" with prices. Next to it, smaller screens show Oden dishes and other food items. An "ORDER" sign is placed on the counter.
Famima Bakery Display
A display shelf filled with individually packaged baked goods from Famima Bakery. The top shelf features bread and pastries, with signs indicating "Bigger & Better Value" and "In XL Size". Subsequent shelves showcase a variety of bread rolls and sweet buns, also with promotional signs. A small display on the left holds packaged cookies. A green sign on the right promotes "Save Food" with a "25%" offer.
FamilyMart Fresh Food Refrigerators
A wide shot of multiple refrigerated display cases filled with various food items and beverages. The top of the display features the FamilyMart logo and the words "FRESH FOOD" along with images of prepared meals. The refrigerators contain a variety of pre-packaged meals, sandwiches, salads, onigiri, drinks, and desserts. Some promotional signs are visible, including a "20% OFF" sign.
Convenience Store Interior
A view inside a FamilyMart convenience store, showcasing aisles stocked with various food items, snacks, and beverages. A FamiCafe section is visible, along with refrigerators and an ice cream display.
FamilyMart Opening Promotion Banner
A promotional banner for FamilyMart's opening celebration, featuring a 25% discount on selected items. The banner details weekly offers including Sofuto Ice Cream, Non-Coffee Beverages, Frappe, and Large Coffee. A standee for 'Chiki Goreng' is also visible. The FamilyMart storefront is in the background.
Noodles with Egg and Anchovies
A white bowl filled with dark red noodles, topped with a soft-boiled egg, fried anchovies, and chili flakes.
Soft Serve Ice Cream Cup
A soft serve ice cream in a cup with a clear plastic lid. The cup has the FamilyMart logo on it. The ice cream is placed on a menu or placemat with images of food items. In the background, there are shelves with products and a counter.
FamilyMart Employee at Counter
A FamilyMart employee wearing a mask and apron stands behind a counter, gesturing with gloved hands. Behind him, shelves are stocked with cigarettes and other products. A large green sign with the FamilyMart logo is visible on the wall. A screen displays information about tea and a closed counter. A digital menu board above shows images of ice cream and fried food.
Convenience Store Interior
The interior of a convenience store with aisles of shelves stocked with various products. Refrigerated display cases are visible, filled with food items. Signs on the wall read "FRESH", "VENIENCE", "QUALITY ASSURED", and "INDULGENT FOR EVERYDAY". The store appears clean and well-organized.
Refrigerated Drinks Display
A row of refrigerated display cases filled with various beverages, including bottled teas, juices, and milk drinks. Promotional signs indicating "30% OFF" are visible on some of the cases. The top of the display features advertisements for tea products.
Nearby Shops
Popular Bookstore 大众书局
POPULAR Bookstore 大众书局 is Malaysia's largest chain of bookstores, offering an im
View ShopWatches of Switzerland
Watches of Switzerland at The Gardens Mall is an official Hublot retailer locate
View ShopBatik House My
Batik House My is a Malaysian fashion boutique specialising in elegant batik att
View Shop