T. H
Totally disappointed and will never come back again. I ended up with paying additional fees in order to get my laptop repaired due to your mistake. I guess i am a joke to you, fooling me. :)
Location: D4-1, Fahrenheit 88, 179, Jln Bukit Bintang, Bukit Bintang, 55100 Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
Floor 3 · Fahrenheit88
Based on 46 Google reviews
Based on customer ratings
Based on customer ratings
T. H
Totally disappointed and will never come back again. I ended up with paying additional fees in order to get my laptop repaired due to your mistake. I guess i am a joke to you, fooling me. :)
RusTour
Shirley was very nice expalining the problem. I had a chance to pay much more in case if during the repair I will have to replace the screen. But all went well with minimum charges. Great and quick service! Thank you guys.
Daniel Mukhidinov
Pauline is very helpful and professional. The repair of both of my laptops was done accurately, timely at a reasonable price. Ididn'tt even have to go their location. Delivery was arranged by lalamove/grab delivery. Thank you very much.
Daniel M
EGate is very helpful and responsive. Especially Pauline, she WhatsApped me every stage of the service - when they ordered the spare part, when I was supposed to bring the laptop, and so on... …
a cheese sandwich
just went, really professional and nice staff, had a fan issue that they identified immediately, got reassurance from them that it wasn’t too serious and I could choose to not replace the fans if I didn’t want to, they even cleaned my fans free of charge. Overall great experience, would come back again
EGate Service Center
Frosted Glass Door with Open Sign
A frosted glass sliding door with a metal frame. A sign that says "Welcome WE'RE OPEN" in pink and black is hanging on the door. Two small rectangular stickers are also on the door, one with the word "BANCI" and a year. The door is part of a building exterior, with a metal grate on the left and tiled wall on the right.
Frosted Glass Door with Open Sign
A frosted glass door with a metal frame. A black sign with pink lettering that says "WELCOME WE'RE OPEN" is hanging on the door. There are also two small stickers on the door. To the left of the door is a metal gate.
Damaged Laptop Hinge
A close-up view of a damaged laptop hinge. The plastic casing around the hinge is cracked and scratched. The metal hinge mechanism itself appears worn and possibly broken, with screws loose and parts detached. A white wire is visible protruding from the casing near the hinge. The laptop is resting on a dark, textured surface.
Group Photo
A large group of people, men and women, are posing for a photo. They are dressed in casual and semi-formal attire. The background features a mural with palm trees and abstract designs.
Electronics Repair Workspace
A person is working on a laptop at a cluttered desk filled with electronic components, tools, and equipment. A disassembled motherboard is laid out on a blue mat in front of the person, who is typing on the laptop. Various wires, soldering equipment, and other electronic parts are visible on the shelves and surfaces. A printed flyer with Chinese text and images of electronic devices is also present.
Computer Fan
A close-up shot of a computer fan, likely a replacement part, enclosed in clear plastic packaging. The fan is silver with black accents and has colored wires attached. A circular label on the fan reads "A-POWER BS5008HS-U2M DC 5V 0.6A TAIWAN 171208". Another label on the fan's casing reads "NG28-0H".
Computer Motherboard Components
A close-up view of a computer motherboard, showing various electronic components including a central processing unit (CPU) or graphics processing unit (GPU) with thermal paste, memory chips, capacitors, resistors, and connectors. A partially visible document with columns for 'Date/Time' and 'Testing Person' is in the background.
Close-up of electrical connection
A close-up, macro photograph shows a small, intricate electrical connection. A black wire is attached to a metal bracket with screws. The wire appears frayed and worn. The background is dark and out of focus.
Laptop with Keyboard Error Message
A laptop screen displays a blue dialog box with a yellow warning triangle and the text "Keyboard Error. Keyboard not responding. Press any key to continue.". The laptop itself is shown from a slightly elevated angle, with its keyboard and trackpad visible. The background is black.
Logo with text
A graphic design featuring a large, stylized white 'S' shape on a red background. To the right of the 'S', the word 'gate' is written vertically in red, stylized serif font.
Asia Pacific Excellence Service Top Global Business Magazine Logo
A logo featuring the words "ASIA PACIFIC EXCELLENCE SERVICE" above a large red and black graphic that spells out "TOP". A globe is superimposed on the "O". Below the "TOP" graphic, it reads "GLOBAL BUSINESS MAGAZINE". Below this, the words "ASIA PACIFIC EXCELLENCE SERVICE" are repeated. A TM symbol is present in the upper right corner.
Repairing a Circuit Board
A close-up view of a circuit board being repaired. A hand is using tweezers to manipulate a component, while a soldering tool is positioned over another part of the board. Various chips and connectors are visible on the green circuit board.
Organizational Chart
An organizational chart showing the different departments of a company. The logo at the top is a stylized 'E' within a square. Below the logo, there are five departments depicted with icons and brief descriptions: Logistic Department (truck icon), Repair Department (laptop with tools icon), QC Department (clipboard with gear icon), Sourcing Department (globe with magnifying glass icon), and Service Department (headset icon).
Signage
A red square sign with a white stylized 'e' and red text that reads 'gare' is mounted on a tiled wall. Below the sign, a notice in Chinese, English, and Malay states, "Don't Throw Rubbish At Here. Jangan Buang Sampah Di Sini." A fire extinguisher is visible on the left side of the image.
Man in a busy city street
A man wearing glasses and a white t-shirt with red lettering takes a selfie in a crowded city street at night. In the background, there are illuminated buildings and a crowd of people.
21st Century The Prestigious Brand Award
A black plaque with a gold border displays the text "21 ST CENTURY THE PRESTIGOUS BRAND" in gold lettering. Below this, in Chinese characters, it reads "21世纪成功品牌精英榜" (21st Century Successful Brand Elite List). A small gold crown icon is positioned above the English text. The text "TM" is visible in the top right corner. Below the plaque, the text "21ST CENTURY THE PRESTIGOUS BRAND" is repeated in black lettering.
Signage
A red square sign with a white stylized 'E' and red text on the right side is mounted on a tiled wall. Below the sign, a white paper notice with text in Chinese, English, and Malay reads: "Don't Throw Rubbish At Here. Jangan Buang Sampah Di Sini." The hallway extends into the background with stairs and a fire extinguisher visible.
Low Battery Warning
A laptop screen displays a low battery warning message. The message states "2 min (1%) remaining. Your battery is low. Please plug in your computer." A battery icon with a red indicator and a warning symbol with a lightning bolt are also visible.
Logo
A logo with a large white stylized 'S' on a red background. To the right of the 'S', the word 'gate' is written vertically in white, stylized font.
Three people posing for a photo
Three people are posing for a photo indoors. The person on the left is a woman with short brown hair, wearing a maroon off-the-shoulder top and blue jeans. The person in the middle is a man with short black hair, wearing a black polo shirt and jeans, with his arms crossed. The person on the right is a woman wearing a light blue hijab, glasses, and a white patterned blouse with dark blue jeans. Behind them, the interior of a room is visible, with decorative wallpaper, lighting fixtures, and framed artwork on the wall.
Cracked Laptop Screen
A Samsung laptop with a severely cracked screen. The cracks radiate from a central point, obscuring the blue background displayed on the screen. The laptop is dark gray with a black keyboard and a silver touchpad. The Samsung logo is visible below the screen.
Asia Success Award
A graphic featuring a globe with the text "ASIA SUCCESS AWARD" superimposed. Above the globe, the words "Super Service Quality" are written in a curved font. Below the globe, there is a green and blue arrow-like shape. At the bottom of the image, text reads "The Best Service In Laptop Repair Service Center Sector".